Front Office Executive

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Front Office Executive Cum site operation executive Work Dynamics What this job involves Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role you ll be in charge of one of the busiest places in the office the front desk Constantly on the go you ll give our visitors a warm welcome and guide them and our employees along the way In other words you will set the benchmark in giving our company a good first impression Throughout the day you will also handle all incoming and outgoing calls including distribution Therefore it is essential to remain professional and polite in the way you present yourself from appearance to behaviour You will spend each day looking at how you can maintain and improve the front office Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception The Front Office Executive FOE plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL our client and their guest As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services FOE s maintain smooth operations by providing administrative support and execution of duties to the highest standards Site Operations Create a comfortable welcoming and hospitable experience for employees and their guest Boost agility in the workplace by managing up-to-date visitor information Handle internal external calls and correspondence Anticipate client needs through observation to create memorable experiences Manage stationery requisition and related inventory management Adhoc responsibilities assigned by Facilities Manager Manage the daily site operations by making multiple reports Ordering Consumables supplies for Office Managing the hygiene of the workplace Taking regular facilities rounds Cafeteria and vendor management Customer Services Foster a sense of community and create happiness at work for our team our client and their guest Creating a welcoming environment for clients internal external customers by providing authentic caring and timely service Visitor Management Provide personable and efficient visitor registration services Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems VMS Enhance safety and security of our client s facility by management of visitor movement Execute emergency response plan to ensure safety of client and guest when necessary Concierge Services Deliver concierge service with local expertise and insider knowledge Manage transportations request from visitors and employees Conference Meeting Room Booking Assist educate client to achieve optimization and efficiency for meeting room bookings Enhance user comfort and services by efficient turnaround of meeting rooms Plan experiences and community events within and beyond the office that unite people and inject fun into the workplace Mail Delivery Services Organise receipt and deliveries of all mails and courier services Manage mail distribution records and mail logs Candidate Specification Experience 2-5years experience in Hospitality and or Tourism sector or related professional area Prior experience to manage meeting room services is an advantage Diploma degree from an accredited institute Task Skills Proficiency with Microsoft Word Excel and PowerPoint Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills Sound like you To apply you need to be A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception Proven experience with continuous improvement initiatives and client reporting is also vital for this role If you re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems then you might be the best fit for this job A client service champ A strong customer service focus is a pre-requisite of this job Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff regardless of their level and their demands An outstanding multitasking talent also provides a perfect complement to your skill set What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today Location On-site -Gurugram HR Scheduled Weekly Hours 48 Job Tags If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL