US Voice Process
4 weeks ago
We’re Hiring – US Voice ProcessLooking to build a career in international BPO? Join our US Voice Process team and work with a dynamic and growing company in the heart of Coimbatore Position: US Voice Process - Night ShiftKey Responsibilities Customer Interaction & Support Handle inbound and outbound calls with US-based customers. Answer queries related to products, services, billing, payments, or technical support. Assist customers with troubleshooting, navigation, or account-related issues. Provide accurate and timely information to ensure customer satisfaction. Sales & Upselling Promote company products and services to potential customers during calls. Understand customer needs and suggest relevant offerings. Meet monthly or quarterly sales and upselling targets when applicable. Complaint Resolution Address grievances and resolve complaints in a professional manner. Escalate complex or unresolved issues to supervisors while maintaining ownership of the case. Record and track complaints in company CRM or ticketing systems. Data Entry & Documentation Maintain accurate call logs and update customer records in databases. Document issues, resolutions, and feedback for quality tracking. Ensure data confidentiality and compliance with company policies. Process Adherence & Compliance Follow scripts, guidelines, and compliance requirements set by the company. Adhere to quality assurance standards, call etiquette, and performance metrics. Comply with regulations such as HIPAA (for healthcare processes) or PCI (for financial processes). Performance Contribution Work towards achieving targets such as First Call Resolution (FCR), Average Handle Time (AHT), and Customer Satisfaction Score (CSAT). Contribute to team performance through collaboration, punctuality, and consistent effort.More information about this US Voice Process - Night Shift JobPlease go through the below FAQs to get all answers related to the given US Voice Process - Night Shift jobWhat are the job requirements to apply for this US Voice Process - Night Shift job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an US Voice Process - Night Shift What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This US Voice Process - Night Shift is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the US Voice Process - Night Shift position? Ans: There are immediate 1 job openings for US Voice Process - Night Shift in our Organisation. 12th Pass (HSE)
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US Voice Process Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Spancore Full time ₹ 3,00,000 - ₹ 4,50,000 per yearWe re Hiring US Voice Process Executive Process US Voice Night Shift Job Type Full timeJob Role US Voice Process ExecutiveKey Responsibilities Handle outbound inbound calls to US customers Provide accurate information and resolve queries Ensure high quality customer interaction and satisfaction Meet performance targets and follow scripts as neededEligibility...
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Hiring for US Technical Support
2 weeks ago
Coimbatore, India Poonik Technology Private Limited Full timeJob Description Greetings ! We are hiring for International Voice Process Freshers OR Tenured Location - Coimbatore Process -_US Technical Support Process - Voice Shifts - Night Shifts Immediate Joiners Preferred ! Salary - Max 32000 +Incentives + Allowances Skills - Excellent Communication Should have completed Graduation or Diploma Prior experience in...
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Us Voice Process
5 days ago
Coimbatore, Tamil Nadu, India Exaltt Core Solutions Pvt Ltd Full timeJob Title: International Voice Process Representative (Healthcare ) **Key Responsibilities**: 1. **Service**: Provide courteous, professional, and prompt assistance to international customers via inbound and outbound calls, Calim Management, Billing, Patient Calling & Prescription Directions. 2. **Medical Knowledge**: Demonstrate proficiency in...
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Voice Process
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Coimbatore, India Sierra Support Centre Pvt. Ltd Full time**Location: CBE** **Fulltime** **Shift Timing - Night Shift (US Working Hours)** **Years of Exp: 2 - 5 Years** - Looking for someone who can do cold calling and follow-ups. - Should be interested in a sale role. - Good Communication. - Good Attitude. Mode of Work : Work From Office. **Salary**: Up to ₹450,000.00 per month Schedule: - Night...
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Voice Process Executive
1 week ago
Coimbatore, Tamil Nadu, India SARA INFOTECH Full time ₹ 2,01,600 - ₹ 3,96,000 per yearJob Description:We are looking for a Process Associate to handle customer calls for a US-based process. The candidate should have excellent communication skills and the ability to resolve customer queries efficiently. This is a voice-based process requiring candidates to work in US shift timings.Key Responsibilities:Attend inbound/outbound customer calls...
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Us Voice Executive
6 days ago
Coimbatore, India IT BRIDGE Technologies Full timeHi We have immediate Openings for US Voice process Executive Min 6months experience profile Remote work Preferred immediate joiners Call me Directly 9994849621 **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Night shift Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before...
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voice process associate
1 week ago
Coimbatore, Tamil Nadu, India SARA INFOTECH Full time ₹ 2,40,000 - ₹ 3,00,000 per yearHiring Location: CoimbatoreJob Description:We are looking for a Process Associate to handle customer calls for a US-based process. The candidate should have excellent communication skills and the ability to resolve customer queries efficiently. This is a voice-based process requiring candidates to work in US shift timings.Key Responsibilities:Attend...
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Ar Callers
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Coimbatore, India Sanumas Solutions Full time**Roles** - Initiate Telephone calls to US Federal and Private Insurance companies for status of claims on patients accounts and take appropriate actions. - Ensure the deliverable to the client adhere to the quality standards. - Understand the client requirements and specifications of the project. - Ensure each patients medical information is accurate and...
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BPO Voice Process Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Spancore Full time ₹ 1,50,000 - ₹ 2,50,000 per yearWe re Hiring BPO Voice Process Executive Job Type Full timeProcess Voice Domestic InternationalJob Role BPO Voice Process ExecutiveResponsibilities Handle inbound outbound calls with professionalism Resolve customer queries and provide effective solutions Maintain records of customer interactions Meet daily weekly performance targetsEligibility Criteria...
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International Voice Process
2 weeks ago
Coimbatore, Tamil Nadu, India Acidus Management Solutions Pvt Ltd Full time ₹ 1,44,000 per yearJob Title: International Voice Process Executive (Night Shift)*Location: Ramanathapuram*Job Type: Full-Time | Night Shift*Immediate Joiners PreferredJob Overview:We are hiring energetic and customer-focused individuals for our International Voice Process team. This role involves handling inbound and outbound calls for international clients, providing...