(Immediate Start) Front Office Executive

3 weeks ago


Silchar AS IN Orbit Hotel by Chocolate Hotels Pvt Ltd Full time

1 Guest Handling Reception Duties Greet and welcome guests in a professional manner Handle guest check-ins and check-outs efficiently Provide accurate information about the hotel services and local attractions Maintain visitor records and ensure proper ID verification 2 Communication Coordination Answer incoming phone calls emails and queries politely Route calls to the appropriate department or personnel Coordinate with housekeeping maintenance and F B departments for guest needs 3 Reservation Billing Manage room or appointment reservations Handle cancellations modifications and group bookings Prepare bills and process payments accurately 4 Administrative Support Maintain daily front desk reports and guest logs Manage office stationery files and correspondence Support the management team with scheduling or clerical tasks 5 Guest Service Resolve guest complaints promptly and politely Ensure high levels of guest satisfaction Assist in handling VIP and special requests 6 Appearance Etiquette Maintain a professional appearance and grooming standard Keep the front office area neat clean and welcoming at all times Job Type Permanent Pay 18 000 00 - 21 000 00 per month Benefits Food provided Provident Fund Work Location In person



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