Senior Application Support Specialist

4 weeks ago


Indore, Madhya Pradesh, India DHL Aero Expreso Full time
About Us

{company} is a global leader in logistics, with a team of 5800 IT professionals working together to innovate and create sustainable digital solutions.

Job Description

We are seeking a Senior Application Support Specialist to join our team. As a key member of our EXP PUD & Clearance team, you will provide second/third level day-to-day operation support and help investigate and resolve incidents that were not resolved in lower support levels.

Key Responsibilities
  • Provide timely delivery of DHL packages around the globe while ensuring customer data security.
  • Communicate with vendors to resolve firmware bugs, vulnerabilities, and other issues related to our technologies.
  • Manage, propose, and implement changes to production security devices in all IT Services Data Centers and premises.
  • Solve security-related issues with Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud.
Requirements
  • Degree in Computer Science or related field.
  • Strong knowledge of SAG Webmethods Administration, OracleDB, shell scripting, and networking.
  • Familiarity with Openshift, Shareplex, and technology trends.
  • Excellent communication and teamwork skills.
  • Advanced spoken and written English language skills.
Benefits
  • Hybrid work arrangements for flexibility.
  • Annual Leave: 42 days off apart from Public / National Holidays.
  • Medical Insurance: Self + Spouse + 2 children.
  • In House training programs: professional and technical training certifications.


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