Senior System Support Specialist

2 weeks ago

Indore, Madhya Pradesh, India DHL Aero Expreso Full time
Job Description

Your IT Future, Delivered.

Senior System Support Specialist

Open to allPAN India candidateswilling to join us in ouroffice in Indore.

With a global team of 5800+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our locations, Malaysia, Czech Republic and Indiaearnedthe#GreatPlaceToWorkcertification, reflecting our commitment to exceptional employee experience.

WHAT YOU WILL DO

- Lifecycle management of the orchestration software including testing, deployment, support, proactive maintenance, feedback to vendor on bugs and improvements.
- Housekeeping and maintenance involve upgrades, patching and troubleshooting of supported automation tools and underlying infrastructure.
- Operations acceptance activities, ensuring compliance of new automations in terms of orchestra tion standards and best practices.
- Incident investigation, problem management and troubleshooting.
- Continuous improvement and proactive finetuning by regular data analysis (SPLUNK).
- Configuration, implementation & troubleshooting of internally developed automations.
- Regular communication and close cooperation with vendor's support team.
- Close cooperation with developers in DevOps mode. Ensuring changes to existing deployments are in line with plans and standards.
- Build and maintain relationships to ensure efficient cooperation with colleagues and customers.
- Ensure that the tools operation and their support (undertaken based on the IT Operational standards and ITS Process) are delivered within the requested timescales.

APPLICATION YOU WILL USE

- (nice to have) Automation tools: Automic, AutomateNOW
- (nice to have) Data analytics: SPLUNK

WHAT YOU SHOULD HAVE (Primary skills)

- Experience Linux (basic administration) and Windows (power user)
- 3 - 6 years of experience in IT operations department supportingbusiness criticalsystems in the corresponding area.
- fluent English
- analytical skills
- communicative
- Experience with OS related programming especially shell scripting knowledge.
- Results oriented and driven by goal achievement with a strong focus on high quality.
- Experience in IT operation support in big IT operations environment.
- Good in troubleshooting skills (experience from Operations)
- Solid in building and managing partnerships
- Solid in flexibility and stress management.

WHAT IS THE PLUS POINT(S)

- IT support experience
- Knowledge of ITIL
- Working experience with workload automation / orchestration tool.
- Experience with work inmulti-culturalenvironment.

An array of benefits for you:

- Hybrid work arrangements to balance in-office collaboration and home flexibility.
- Annual Leave: 42 days off apart from Public / National Holidays.
- Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
- In House training programs: professional and technical training certifications.

  • Senior System Support Specialist

    2 weeks ago

    Indore, Madhya Pradesh, India DHL Aero Expreso Full time

    Job DescriptionYour IT Future, Delivered.Senior System Support SpecialistOpen to allPAN India candidates.With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all...

  • Senior Application Support Specialist

    2 weeks ago

    Indore, Madhya Pradesh, India DHL Aero Expreso Full time

    Job DescriptionStart your IT career with usorYour IT Future, DeliveredSenior Application Support SpecialistOpen to allPAN India candidates.With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and...

  • System Support Specialist

    2 weeks ago

    Indore, Madhya Pradesh, India DHL Aero Expreso Full time

    Job DescriptionYour IT Future, Delivered.System Support SpecialistOpen to allPAN India candidates.With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of...

  • Senior Application Support specialist

    2 weeks ago

    Indore, Madhya Pradesh, India DHL Aero Expreso Full time

    Job DescriptionStart your IT career with usSenior Application Support specialistWith a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can...

  • Senior Application Support Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India DHL Aero Expreso Full time

    About Us{company} is a global leader in logistics, with a team of 5800 IT professionals working together to innovate and create sustainable digital solutions.Job DescriptionWe are seeking a Senior Application Support Specialist to join our team. As a key member of our EXP PUD & Clearance team, you will provide second/third level day-to-day operation support...

  • Principal System Support Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India DHL Aero Expreso Full time

    Job DescriptionYour IT Future, Delivered.Principal System Support SystemOpen to candidates PAN India.With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of...

  • IT Support Specialist

    3 weeks ago

    Indore, Madhya Pradesh, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Support Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India myGwork Full time

    This job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Support Specialist Job LocationsIN-IndorePosted Date5 days ago(20/02/2025 04:46)Job ID2025-4642# of Openings1Banding1 Job PurposeWe are seeking a Third Party Vendor Support...

  • Technical Support Specialist

    6 days ago

    Indore, Madhya Pradesh, India Walkover Full time

    About the Company - We are looking for a Senior Support Executive to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers with our services. Senior Support Executive responsibilities include handling technical support associates and being familiar with using remote desktop...

  • Support Experience Specialist

    3 days ago

    Indore, Madhya Pradesh, India NetRTech Solutions LLP Full time

    We are seeking a highly skilled Support Experience Specialist to join our team at NetRTech Solutions LLP. In this role, you will be responsible for providing top-notch customer support, ensuring customer satisfaction, and enhancing the overall customer experience.Your primary responsibilities will include addressing customer inquiries and concerns, resolving...

  • Support Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India RWS Full time

    Job PurposeWe are seeking a Third Party Vendor Support Specialist to provide direct support to third-party vendors manage escalations and ensure effective communication and issue resolution The role involves detailed follow-up on vendor issues participation in troubleshooting calls and assisting in project testing steps About RWS Technology Services...

  • Talent Acquisition Specialist

    6 days ago

    Indore, Madhya Pradesh, India Sourcebae Full time

    Job Title: Senior Talent Acquisition Specialist (Staff Augmentation & Contract Hiring)Location: Indore, Madhya Pradesh, IndiaExperience: 3+ YearsJob Overview:We are seeking a Senior Talent Acquisition Specialist with expertise in staff augmentation and contract hiring (C2C, C2H, Full-Time). The ideal candidate must have vendor management experience and a...

  • Support Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India myGwork Full time

    This job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Support SpecialistJob LocationsIN-IndorePosted Date4 days ago(20/02/2025 04:46)Job ID2025-4642# of Openings1Banding1Job...

  • Support Specialist

    3 weeks ago

    Indore, Madhya Pradesh, India myGwork Full time

    This job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Support SpecialistJob LocationsIN-IndorePosted Date1 week ago(20/02/2025 04:46)Job ID2025-4642# of Openings1Banding1Job...

  • Support Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India myGwork Full time

    This job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Support SpecialistJob LocationsIN-IndorePosted Date7 days ago(20/02/2025 04:46)Job ID2025-4642# of Openings1Banding1Job...

  • Talent Acquisition Specialist

    3 days ago

    Indore, Madhya Pradesh, India Sourcebae Full time

    Job Title: Senior Talent Acquisition Specialist (Staff Augmentation & Contract Hiring) Location: Indore, Madhya Pradesh, India Experience: 3+ Years Job Overview: We are seeking a Senior Talent Acquisition Specialist with expertise in staff augmentation and contract hiring (C2C, C2H, Full-Time). The ideal candidate must have vendor management experience and a...

  • Senior Systems Engineer

    3 weeks ago

    Indore, Madhya Pradesh, India Fusion Global Business Solutions Full time

    About the role As a Senior Systems Engineer, you will ensure the stability and efficiency of our IT systems while providing top-class support to our end-users. You will work with various technologies, including Office 365, Active Directory, SharePoint, Microsoft Teams, Microsoft Intune, and Cloud Platforms. You will also ensure that all technology...

  • Technical Support Specialist

    3 weeks ago

    Indore, Madhya Pradesh, India Walkover Full time

    About the Company - We are seeking a Senior Support Executive to provide enterprise-level assistance to our customers. This role involves diagnosing and troubleshooting software problems, as well as helping clients with our services. Key Responsibilities Collaborate effectively within the Technical Support team. Research and identify solutions to...

  • 3 Days Left Principal Application Support Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India DHL Aero Expreso Full time

    Job DescriptionYour IT Future, Delivered.Principal Application Support Specialist (SAP BASIS)Open to allPAN India candidates.With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries...

  • Talent Acquisition Specialist

    23 hours ago

    Indore, Madhya Pradesh, India Sourcebae Full time

    Job Title: Senior Talent Acquisition Specialist (Staff Augmentation & Contract Hiring) We are seeking a highly skilled Senior Talent Acquisition Specialist with expertise in staff augmentation and contract hiring. This includes C2C , C2H , and full-time roles. The ideal candidate must have extensive experience in vendor management and a deep understanding...