▷ Urgent: Manager, CRM

Job Description About Us: reAlpha Tech Corp. (Nasdaq: AIRE) is a real estate technology company developing an end-to-end commission-free homebuying platform. Utilizing the power of AI and an acquisition-led growth strategy, reAlpha's goal is to offer a more affordable, streamlined experience for those on the journey to homeownership in the US and globally. Why Join Us At reAlpha, we're transforming real estate with AI technology. Our team's excellence drives our success, and we need your expertise. Join us to be part of a culture that values integrity, speed, and growth, where your work sets new industry standards. An important note: Data shows that men on average apply for a role if they meet 3/10 requirements while women often only do so if it's 10/10. We strive to clearly define our roles and expectations and encourage you to apply if you believe the opportunity aligns well with your skills and experience, even if it's not a perfect match. About the Role We're seeking a highly organized, data-driven CRM & Sales Operations Manager to serve as the business owner for our Go High Level CRM platform across the Realty and Mortgage businesses. In this role, you'll bridge Marketing, Sales, Operations, and Technology to ensure every lead is tracked, every automation runs correctly, and every follow-up happens on time. You'll drive system performance, enforce accountability, and identify opportunities to make our customer journey even smarter and more seamless. This is a hands-on role for someone who enjoys optimizing systems, connecting teams, and turning data into action. What You'll Do - Own CRM performance. Administer the Go High Level CRM platform across Realty and Mortgage, ensuring accurate data, seamless automations, and reliable workflows. - Design and optimize workflows. Identify and implement process improvements that enhance conversion, timeliness of outreach, and customer experience. Create and maintain documentation of all active workflows. - Enable accountability and visibility. Build reports and dashboards that provide leadership with clear insight into activity, conversion, and performance. - Partner across functions. Collaborate with Marketing, Operations, Product, and Technology to align campaigns, data, and integrations. - Test and improve. Conduct A/B testing of communications and automation logic, delivering insights that drive continuous improvement. - Ensure data integrity. Maintain documentation, conduct regular hygiene checks, and enforce compliance across users. - Train and support users. Establish and champion CRM best practices for loan officers, real estate agents, and internal teams. Key Results You'll Drive - Increased conversion of leads to qualified opportunities through better visibility and timely follow-up. - Improved customer experience driven by accurate data and coordinated communication. - Higher operational efficiency through automation and streamlined workflows. - Consistent reporting that enables data-driven decision-making across leadership What You'll Bring - 3-5 years in CRM management, sales operations, and/or marketing automation. - Hands-on experience with Go High Level or similar CRM platforms. - Strong analytical, organizational, and reporting skills. - Experience collaborating across Marketing, Sales, and Operations. - Real estate or mortgage experience preferred. - Resourceful, organized, and accountable; thrives on turning complexity into clarity Why Join reAlpha Join a fast-growing, AI-powered company transforming real estate and mortgage through technology. You'll be part of a team that values innovation, accountability, and action, and you'll help shape the systems and processes that power a simpler, smarter path to homeownership. reAlpha is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. reAlpha is committed to sponsoring work visas for exceptional employees and following all immigration laws.