Manager - Customer Relationship (0-2 Yrs) Surat (after-sales/customer Service)

1 week ago

Surat, Gujarat, India ETP Earthing & LPS Solution Pvt Ltd Full time

Customer Relationship ManagerWe are looking for an ambitious and energetic Customer Relationship Manager for Corporate Sector B2C to expand our clientele You will be the face of the company for this particular vertical and will have the dedication to create and apply an effective strategy which will pledge the customer associations for long term Residency Location SuratWorking Area -SuratNos Of Post - 02 nos The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients Responsibilities- All social media Handling - Prospect Old and Running Customer Calling - Customer Feedback calling - New Lead Generation For Sales Department - Sales Department Back Support - Bulk Mail and What s app Handling - New Products and Service Update for Our Clint And Prospect - Collaborating with other teams such as Sales and Marketing to address customer concerns and feedback- Identifying opportunities to improve customer experience and provide feedback to management- Providing support in customer events and activities- Staying up to date on industry trends and best practices to improve product and service offerings- Contact for New Customer and generate leads or inquiries - Approval Process in Corporate and Government Segment - Assisting in product and service inquiries quotes and sales- Maintaining and updating customer records and information- Tender Management and maintained record - Secluding Demo Requirements- Proficiency in MS Office and CRM software e g Salesforce - Having good Communication skillOthers Condition Experience - - 06 months to 2 year- Qualification BE - Electrical Working Days - Monday to Saturday Working Time - 9 30 AM to 7 00 pmSalary best in the industry as per experience ref updazz com

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