Customer Service/Sales Represantative

1 week ago

Surat, Gujarat, India Astha Technology Solutions Full time ₹ 3,60,000 - ₹ 5,40,000 per year
Full Job Description
Location: Surat Only(Local candidates can apply only)

Job Title: Customer Relationship Manager (CRM)

We are looking for an enthusiastic and ambitious candidate who can join our team as a Customer Relationship Manager. The candidate should have exceptional communication skills with creative and helpful mindset. We want a strategic-thinker who can understand our customers' requirement and fulfill them promptly.

Key Responsibilities:
  • Providing excellent customer service
  • Resolving customer issues and complaints promptly and efficiently
  • Identifying and qualifying the sales leads
  • Building relationships with potential customers and understanding their needs
  • Delivering engaging sales presentations and demos
  • Negotiating and closing deals with customers
  • Hitting your sales goal and exceeding expectations
Required Skills:
  • Fluent English
  • Excellent Communication Skills
  • Problem-Solving Skills
  • Interpretation Skills
  • Critical thinking
  • Efficient Customer Support
  • Persuasive presentation of our product/service
  • Lead Generation
  • Lead Management
  • Daily communication with US-based clients
  • Experience in handling international client (preferred)

Benefits:
  • Fast-paced and exciting work environment
  • Opportunity to work with a team of talented and dedicated professionals
  • Competitive salary package
  • Chance to make a real difference in the success of our company

Job Type: Full-time, Permanent

Pay: ₹15,000.00 – ₹45,000.00 per month

Ability to commute/relocate:

  • Katargam, Surat: Should reliably commute or relocate before joining (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Required)
  • Sales: 1 year (Preferred)

Language:

  • English (Required)

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