▷ [High Salary] Customer Service Representative

3 weeks ago

Pune, India Credence Global Solutions Full time

Job Roles & Responsibilities: - As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. - Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. - Able to manage difficult customer issues while working in a fast paced environment - Determine the reason for delinquency and best course of action to assist our Borrowers. - Engage our consumers with the highest level of respect and dignity. - Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. - Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. - Ensure all accounts in assigned lists are managed accurately and timely. - Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. - Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments Candidate Requirements: - Good written and oral communication skills - Third-party collections experience preferred (Medical or Telecom) - HSC passed [10+2] - This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am - Sunday fixed Off & Alternate Saturday Working Highlights - Best in Market Salaries from 2.52 lakhs plus… - 7 week new hire training program - Unlimited Incentive Plan with transparent KRA's - Enhance your Analytical/Decision Making & Negotiation skills - Cross functional Growth opportunities within 6 months for experienced candidates - Free Medical/Life insurance - Employee Centric & Compliant Policies - Free Home Pick & Drop Transportation - Fixed shifts post the training period [Rare changes in case of business requirements] - 7:15 min login plus 45 minute break = 8 hour shifts - Free transport [Home pick-up & drop Kindly Note: At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence. If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at hr@credencerm.com Your safety and trust are important to us. Thank you for helping us maintain a fair and transparent hiring environment.

  • International Customer Service Representative

    1 day ago

    Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWelcome to our comprehensive online platform, where we seamlessly integrate recruitment services, IT solutions, and product development to meet all your business needs. Our website is designed to be a one-stop destination for organizations seeking top-notch talent, cutting-edge IT services, and innovative IT products. We specialize in...

  • Customer Service Representative

    3 days ago

    Pune, India Ps Epicure Pvt Ltd Full time

    Job Title: Customer Service Representative Location: Pune, Maharashtra, India Job Type: Full-Time Experience: 1 2 Years Client Name: Ps Epicure Pvt Ltd Apply directly via our ATS link: prolegion.com/marketplace/bdc81400-05b7-4e09-8a30-d4b887e58de1/customer-service-representative?utm_source=postjobfree Job Description: We are looking for confident, dedicated,...

  • Customer Service Representative

    2 weeks ago

    Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact by managing back-office operations, delivering seamless customer support, and running growth-driven digital campaigns. We offer a range of services such as...

  • Customer Service Representative

    2 weeks ago

    Pune, India United Consulting Full time

    Customer Service Representative - UK Based Captive Voice Profile - Salary max 39,500 + Perks - Location: MAGARPATTA ( PUNE) - Free Pick up and Drop - Freshers/ Graduate/ Undergraduate - UK shifts with 2 rotational off **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,400.00 - ₹39,000.00 per month Schedule: - Rotational shift **Speak with...

  • Customer Service Representative

    2 weeks ago

    Pune, Maharashtra, India Enhanceplus consultant Full time

    Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.You will be required to respond to customers' queries and resolve them as soon as...

  • Customer Service Representative

    2 days ago

    Pune, India PS Epicure Pvt Ltd Full time

    Job Description Job Title: Customer Service Representative Job Description: - We are looking for confident, dedicated, and highly communicative Customer Service Agents to join our growing team. This role involves handling inbound calls for a U.S.-based logistics company, assisting customers with shipment inquiries, providing updates, resolving basic issues,...

  • Customer Service Representative

    2 weeks ago

    Pune, India United Consulting Full time

    CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE ) CONTACT- +91 73853 72489 - FRESHER / GRAD/ UNDER GRAD - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE) - UK/US ROTATIONAL SHIFTS OR FIXED SHIFT WITH WEEKEND OFF - FREE CAB FACILITY - SALARY MAX UPTO 6 LPA ( EXPERIENCED) - WORK FROM OFFICE ONLY - **GOOD COMMUNICATION SKILL IN...

  • Customer Service Representative

    2 weeks ago

    Pune, India Platinum Logistics Full time

    Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Ability to multi-task, prioritize, and manage time effectively **Job Types**: Full-time, Regular / Permanent **Salary**: ₹16,500.00 - ₹35,400.00 per month Schedule: -...

  • Customer Service Representative

    3 days ago

    Pune, India LENTRA AI PRIVATE LIMITED Full time

    Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...

  • [High Salary] Customer Service Representative

    7 days ago

    Pune, India Mphasis Full time

    Job Title: Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)Job DescriptionProcess Skills:· Respond to...