Associate service desk

1 week ago


Hyderabad, Telangana, India Diebold Nixdorf Full time
Job Description

Greetings from Diebold Nixdorf India Pvt Ltd

Diebold Nixdorf is an American multinational financial and retail technology company that specializes in the sale, manufacture, installation, and service of self-service transaction systems (such as ATMs and currency processing systems), point-of-sale terminals, physical security products, and software and related services for global financial, retail, and commercial markets.

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the World&aposs top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. We are seeking a Senior Service Desk Specialist.

Required Qualifications

- Education or equivalent work experience required.
- Graduation Mandatory (15yrs Full time)
- Technical background, e.g. education in information electronics, mechanics and/or SW skills OR essential professional knowledge of customer service principles and practices in BPO environment.
- Good technical knowledge in supporting customer specific Hardware and SW environment.
- Good command on English language skills
- Computer literacy, especially usage of Microsoft Office package.
- Willingness to work in rotating shift models (including graveyard shift) based on customer/ business requirements.
- Strength in communication, teamwork, processes and customer orientation.

Working Mode:

5 Working days with Rotational Shift Timings (including 2 am Night shift), Split Week offs as per business need.

Note : Interested candidates please reach out to me over the phone 8655882460 /email to [Confidential Information] to discuss the further details.

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