Product Trainer

2 weeks ago

Bengaluru, India LeadSquared Full time

About LeadSquared

The traditional way of selling is no longer effective—digital is the future, and with it comes new challenges. LeadSquared is a pathbreaking sales and marketing platform built for the modern digital world. Unlike rigid traditional systems, it adapts seamlessly to hundreds of unique business use cases and processes. Our platform eliminates the need for multiple tools, scales with growing business needs, and comes with zero IT overhead.

LeadSquared helps marketers boost ROI, engage effectively with leads, and empower sales teams with the insights they need to close deals faster. With 1500+ customers and 200,000+ users worldwide, our promise is to deliver results from day one.

We’ve been recognized globally for our growth and impact:

- Among the Top 50 fastest-growing tech companies in India (Deloitte Fast 50)
- Frost & Sullivan’s 2019 Marketing Automation Company of the Year
- Among the Top 100 fastest-growing companies in FT 1000 Asia-Pacific
- Listed as a Top Rated Product on G2Crowd, GetApp, and TrustRadius

LeadSquared is backed by GAJA Capital, Stakeboat Capital, and angel investors including Jyoti Bansal.

Job Description: Product Trainer (Contract Role)

We are looking for a Product Trainer to join our training team on a 6-month contract, based onsite in Bangalore. This role is critical in building, managing, and delivering LeadSquared certification programs for employees, partners, clients, and students.

You will collaborate with internal teams (Engineering, Sales, Professional Services) and external stakeholders to design and deliver impactful training programs. Additionally, you will play a key role in onboarding new joiners at LeadSquared.

Key Responsibilities

- Maintain Expertise: Gain deep knowledge of LeadSquared products, use cases, and configurations. Train internal teams on product functionalities and industry-specific solutions.
- Deliver High-Quality Training: Conduct engaging sessions for customers, partners, and employees. Ensure excellent course quality and learner experience.
- Host Seminars & Webinars: Organize sessions for internal and external audiences, creating content on product updates, industry trends, and best practices.
- Collaborate Across Teams: Work closely with cross-functional teams to refine learning paths and share valuable customer insights.
- Support Self-Learning: Develop and maintain resources for self-paced product learning to foster continuous skill development.
- Build Stakeholder Relationships: Act as a bridge between training, sales, product, and customer success teams to align efforts and drive customer value.

Qualifications

- 2+ years of experience in a similar role within the software industry (preferably SaaS).
- Strong understanding of LeadSquared technologies, product functionalities, and integrations.
- Excellent communication and presentation skills with the ability to simplify complex concepts.
- Proven experience in delivering high-quality training programs and achieving strong learner satisfaction.
- Strong organizational and multitasking skills in a fast-paced environment.
- Ability to collaborate effectively with diverse teams.

Additional Details

- Contract Duration: 6 months
- Location: Onsite, Bangalore
- Requirement: Immediate joiners only

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