Manager
2 weeks ago
Location Noida WFM Experience 8-12 years Department Product Management Reporting to AVP - Product Management About the Role We are seeking a dynamic and results-driven Product Manager to lead the strategy roadmap and delivery of Workforce Management WFM solutions within EXL You will work closely with cross-functional teams stakeholders and clients to design and optimize innovative products that drive efficiency operational excellence and value for our customers Key Responsibilities Product Ownership Lead the end-to-end lifecycle of WFM products including ideation requirements gathering roadmap development prioritization release planning and continuous improvement Strategy Vision Define and articulate the product vision strategy and objectives for WFM solutions in alignment with EXL s business goals and market trends Stakeholder Management Collaborate with clients business leaders operations technology and support teams to understand needs gather feedback and drive adoption Market Competitor Analysis Conduct research on industry trends competitor products and customer requirements to inform product development and positioning Requirement Gathering Translate business needs into clear product requirements PRDs user stories and acceptance criteria Agile Delivery Work with engineering and design teams in an Agile Scrum environment to deliver high-quality features on time and within scope Go-to-Market Support go-to-market activities including product launches training sales enablement and marketing communications Performance Measurement Define KPIs monitor product performance and drive data-driven decision-making to maximize product impact Risk Management Identify product risks and implement mitigation strategies Required Skills Qualifications Bachelor s degree in Engineering Business Computer Science or a related field MBA preferred 6-10 years of experience in Product Management preferably in WFM BPO BPM SaaS or enterprise platforms In-depth knowledge of Workforce Management processes technologies and best practices forecasting scheduling real-time management reporting etc Strong understanding of the EXL business model client needs and operational processes Proven track record of delivering enterprise-scale products from concept to launch Excellent communication presentation and stakeholder management skills Strong analytical problem-solving and decision-making abilities Hands-on experience with Agile Scrum methodologies and tools e g Jira Confluence Aha Familiarity with data visualization analytics and reporting tools is a plus Preferred Skills Experience working with BPO BPM clients and operations Prior exposure to AI ML-driven WFM tools or automation technologies Certifications Certified Scrum Product Owner CSPO PMI-ACP or equivalent
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Manager
2 weeks ago
Noida, Uttar Pradesh, India EXL Service Full timeJob Title Technical Project Manager - AI Programs Location Noida Department AI Solutions Digital Transformation Reporting To Director - AI Product Platform Delivery Employment Type Full-time Role Summary We are seeking a dynamic and experienced Technical Project Manager to lead AI-driven initiatives across a complex matrixed enterprise environment This role...
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Manager
2 weeks ago
Noida, Uttar Pradesh, India EXL Service Full time- Digital Transformation- Project Manager Scrum Master Position Title Responsibility Level Senior - PM Scrum Master Function - Digital Reports to AVP SAVP Regular Temporary Regular Grade - C1 C2 Location Noida India Objectives of the Role We are seeking an experienced Project Manager PM Scrum Master to oversee and lead multiple projects concurrently with...
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Manager
2 weeks ago
Noida, Uttar Pradesh, India EXL Service Full timeKey Responsibility You will be responsible to manage operational delivery stakeholder relationships for clients assigned in your portfolio You can expect to work with external internal client s personnel to manage compliance financial and operational risk projects You will provide specialized consulting advice basis work performed by the team and support...
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Manager
3 weeks ago
Noida, Uttar Pradesh, India EXL Service Full timePosition Title Responsibility Level Manager Senior Manager - Transitions Solutions Function Transitions Reports to Sr Manager AVP Permanent Temporary Permanent Span of Control Manager-Transitions as applicable based on program size Individual Contributor Location As per requirement Basic Function The resource will be responsible for leading Transitions...
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Manager
2 weeks ago
Noida, Uttar Pradesh, India EXL Service Full timeEssential Functions Would be responsible to meet client SLA s i e Productivity Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant...
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Manager- Contract Management
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Noida, Uttar Pradesh, India GENPACT Full timeReady to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at...
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Manager
3 days ago
Noida, Uttar Pradesh, India EXL Service Full timeJob Title Database Developer - Manager Location Noida Department CX transformation Reports To AVP - Analytics Type Full-Time Job Summary We are looking for a Database Developer - Manager to lead a team of database professionals in designing developing and optimizing data systems that support business operations and analytics This role combines hands-on...
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Manager
3 weeks ago
Noida, Uttar Pradesh, India Info Edge Full timeAbout the Role Shiksha is looking for a Community Specialist Manager to scale our creator-led video content initiatives You will be responsible for identifying onboarding and nurturing college-based video creators to produce compelling content that resonates with student audiences Your role will also include direct outreach to students helping them...
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Assistant Manager/manager
3 weeks ago
Noida, Uttar Pradesh, India Technip Energies Full timeBe part of the solution at Technip Energies and embark on a one-of-a-kind journey You will be helping to develop cutting-edge solutions to solve real-world energy problems We are currently seeking an Assistant Manager Manager - Planning to join our Planning team based in Noida India About us Technip Energies is a global technology and engineering powerhouse...
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It Project Manager
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Noida, Uttar Pradesh, India Rezo.AI Full timeLead and manage cloud-based projects from initiation to completion Develop detailed project plans schedules and budgets Coordinate cross-functional teams and assign tasks Monitor project progress and adjust plans as needed Identify and mitigate project risks and issues Communicate project status to stakeholders and senior management Ensure project...
