Project Manager

Role Project Manager Total Exp -12 yrs Rel -6 yrs Work Mode - Hybrid Role Summary The Project Manager will be responsible for leading the end-to-end delivery management and reporting of Customer Internal Cloud and Technology infrastructure projects This role focuses on setting up or transitioning new IT infrastructure rather than IT service management or day-to-day operational support Requirements Duties Responsibilities Project Governance Produce and maintain essential project documentation including Project Initiation Documents PIDs project plans RAID logs and progress and highlight reports Resource Management Manage project resources within a matrix management environment ensuring optimal allocation and utilization Risk Issue Management Identify and manage project risks and issues implementing appropriate mitigation strategies to ensure successful project outcomes Status Reporting Regularly report on project status progress against milestones and any risks or issues Change Management Manage project-related change requests ensuring all changes are documented and approved Stakeholder Engagement Liaise with customers partners and third-party suppliers to ensure alignment and collaboration across all project phases Process Adherence Ensure compliance with CST and corporate policies and procedures related to the project delivery process Solution Design Support Collaborate with the Cloud and Technology technical design team to facilitate the design and implementation of infrastructure solutions Handover Management Ensure a smooth and successful transition to operational and support teams for ongoing service delivery Procurement Management Oversee relevant procurement activities ensuring timely and cost-effective acquisition of necessary resources Commercial Management Manage any commercial issues arising from changes in project deliverables or scope in collaboration with account resources the customer and third-party organizations Customer Sign-Off Obtain customer sign-off at key project milestones to ensure satisfaction and alignment with project goals Continuous Improvement Contribute to the enhancement of NEC s Project Management Process by identifying and implementing continuous improvement initiatives Strategic Contribution Actively contribute to the long-term strategic objectives of NEC through project delivery excellence Benefits Required Knowledge and Experience Project Management Expertise Proven experience in managing infrastructure projects related to cloud hosting SaaS technology upgrades or software implementation Technical Proficiency Strong technical knowledge with the ability to understand and articulate technical solutions to both technical and non-technical stakeholders Leadership Skills Demonstrable ability to lead and motivate cross-functional virtual or matrix project teams Organizational Skills Exceptional ability to plan organize and control all aspects of project delivery Communication Skills Excellent verbal and written communication skills with strong presentation abilities for engaging external customers and partners Resilience Flexibility High level of personal resilience and self-motivation with the ability to manage multiple projects in a fast-paced deadline-oriented environment Travel Flexibility Willingness to travel as required by business needs Office Tools Proficiency Advanced user of office automation applications e g Word Excel MS Project Desired Knowledge and Experience Certifications ITIL Service Management accreditation PRINCE2 accreditation or experience with PRINCE2 principles Technology Knowledge Sound understanding of technology solutions and their application within government and corporate marketplaces with experience in Windows Linux server operating systems and core networking concepts