Project Manager

Job Title Lead - Project Manager Job Grade G9A G9B Function Information Technology Sub-function Global IT Infrastructure Manager s Job Title Global Head - Infrastructure Service Assurance Skip Level Manager s Title Global Chief Information Officer Function Head Title Global Head - Infrastructure Service Assurance Location Mumbai No of Direct Reports if any 1-2 Areas Of Responsibility At Sun Pharma we commit to helping you Create your own sunshine - by fostering an environment where you grow at every step take charge of your journey and thrive in a supportive community Are You Ready to Create Your Own Sunshine As you enter the Sun Pharma world you ll find yourself becoming Better every day through continuous progress Exhibit self-drive as you Take charge and lead with confidence Additionally demonstrate a collaborative spirit knowing that we Thrive together and support each other s journeys Job Summary The Project Manager - Infrastructure Service Delivery Cloud is responsible for end-to-end planning execution and delivery of enterprise-scale IT programs across infrastructure service assurance cloud modernization and endpoint transformations This role spans multiple geographies and involves direct coordination with global business and IT teams system integrators OEMs and managed service providers The incumbent ensures alignment to timelines budgets and business outcomes while maintaining governance across internal and partner-led tracks Key Responsibilities Program Planning Mobilization Lead scoping effort estimation and resource planning for large-scale transformation programs Define project charters detailed WBS and RACI aligned to global delivery models Execution Delivery Management Drive execution of infrastructure and service delivery projects including Global data center transitions Active Directory and network consolidations Cloud migrations IaaS PaaS SaaS Infrastructure tool deployments ITSM Patch Monitoring etc Conduct daily standups weekly reviews and issue resolution forums Governance Reporting Risk Management Track milestones dependencies and delivery metrics through PPM tools Report status to executive stakeholders and ensure escalation frameworks are triggered Maintain risk registers mitigation plans and change logs Vendor Partner Coordination Liaise with OEMs SIs and MSPs to align project timelines SoWs and service commitments Monitor vendor SLAs and enforce delivery expectations Budget Commercial Control Manage project budgets procurement timelines and invoice validations in collaboration with Finance and Procurement teams Documentation Compliance Maintain project artefacts SOPs meeting notes and audit logs Ensure compliance with ITIL GxP SOX and internal governance models Specialized Knowledge Requirements In-depth understanding of enterprise infrastructure cloud technologies and ITSM delivery models Experience in managing large cross-border IT projects and global rollouts Expertise in program management tools MS Project ServiceNow PPM Smartsheet Understanding of ITIL Agile Waterfall delivery methods and compliance frameworks Familiarity with pharma or regulated environments is preferred Internal Stakeholders and Nature of Interaction Global CIO Head of Infrastructure Head of Service Assurance Program reporting prioritization escalations IT Business Partners Regional IT Heads Coordination of business alignment site readiness stakeholder engagement Cybersecurity Compliance Quality Teams Risk approvals GxP validations audit support Finance PMO Procurement Budget planning invoice sign-offs commercial tracking External Stakeholders and Nature of Interaction System Integrators SIs Managed Services Providers MSPs SoW delivery workstream updates escalations OEMs Technology Partners Technical workshops onboarding support deployment reviews External Auditors Consultants Project evidence submission controls validation External Interaction 40 of time involves collaboration with vendors partners and consultants across geographies Nature of Communication Executive status reports steering committee presentations RCA documentation Vendor SoW walkthroughs project onboarding kits change request documentation Tactical coordination through daily reviews dashboards and trackers Role Played in Negotiations Co-leads contract discussions SoW finalization change request evaluations with vendor partners Partners with Procurement and Legal to close commercials and delivery terms Key Decision-Making Expected Timeline commitments phase-wise delivery splits and budget allocation per stream Risk acceptance levels and mitigation triggers Technology stack choices and tool rollout plans within project guardrails Key Challenges for the Role Managing multi-country deployments with differing infra maturity and timezone alignment Coordinating across internal teams and external vendors with varying delivery cultures Driving compliance across regulated and non-regulated environments concurrently Balancing schedule pressure with resource availability and change impact Extent and Nature of Innovation Required High Includes driving agile delivery within traditional infra programs Integrating project analytics dashboards and predictive issue management Leveraging automation and templates to streamline onboarding and governance Enabling cross-tower project transparency and digital program management maturity Job Requirements Educational Qualification Bachelor s or Master s degree in Information Technology Engineering or equivalent Certifications PMP or PRINCE2 Certified mandatory Agile Scrum Master certification preferred ITIL Foundation Intermediate beneficial Experience 10 years of project program management experience with at least 5 years in infrastructure cloud enterprise tool projects Skills Strong project planning stakeholder engagement and risk management Experience working across cultures vendors and geographies Excellent verbal and written communication skills Comfort with executive reporting and multi-project dashboards Travel Requirement Up to 30 based on deployment review meetings and partner coordination Travel Estimate 30 Job Scope Internal Interactions within the organization Internal Stakeholders and Nature of Interaction Global CIO Head of Infrastructure Head of Service Assurance Program reporting prioritization escalations IT Business Partners Regional IT Heads Coordination of business alignment site readiness stakeholder engagement Cybersecurity Compliance Quality Teams Risk approvals GxP validations audit support Finance PMO Procurement Budget planning invoice sign-offs commercial tracking External Interactions outside the organization External Stakeholders and Nature of Interaction System Integrators SIs Managed Services Providers MSPs SoW delivery workstream updates escalations OEMs Technology Partners Technical workshops onboarding support deployment reviews External Auditors Consultants Project evidence submission controls validation External Interaction 40 of time involves collaboration with vendors partners and consultants across geographies Geographical Scope Global Financial Accountability cost revenue with exclusive authority Project cost over runs estimations budgets Job Requirements Educational Qualification Masters in Information Systems Engineering or related field Specific Certification PMP PRINCE2 Agile Scrum Master certifications mandatory SAFe or PPM tooling certifications preferred Skills Strong project planning stakeholder engagement and risk management Experience working across cultures vendors and geographies Excellent verbal and written communication skills Comfort with executive reporting and multi-project dashboards Experience 12-15 years of experience in IT audit risk and compliance roles Exposure to global audit environments and regulated industries pharma healthcare preferred Your Success Matters to Us At Sun Pharma your success and well-being are our top priorities We provide robust benefits and opportunities to foster personal and professional growth Join us at Sun Pharma where every day is an opportunity to grow collaborate and make a lasting impact Let s create a brighter future together Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees as assigned to this job Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent s