Customer Relationship Executive

3 weeks ago

Jetpur, Gujarat, India Autobazaar Auction Full time

Handling Customer Inquiries Responding to customer inquiries whether through phone email or chat and providing accurate and timely information Resolving Customer Issues Addressing customer concerns complaints and problems effectively and efficiently to ensure satisfaction Providing Excellent Customer Service Exceeding customer expectations by providing positive and helpful service interactions Building and Maintaining Relationships Fostering positive and lasting relationships with customers to build trust and loyalty Customer Retention Implementing strategies to keep existing customers and minimize churn Database Management Maintaining accurate and up-to-date customer records Analyzing Customer Data Identifying trends and patterns in customer behavior to inform business decisions Upselling and Cross-selling Identifying opportunities to increase customer spending by suggesting additional products or services Telecalling Cold Calling Customers for Marketing and sales Job Types Full-time Fresher Pay 15 000 92 - 30 000 00 per month Benefits Paid sick time Provident Fund Language English Preferred Work Location In person

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