Customer Relationship Executive

1 day ago

Jetpur, Gujarat, India Autobazaar Auction Full time ₹ 15,000 - ₹ 3,00,000 per year
  • Handling Customer Inquiries: Responding to customer inquiries, whether through phone, email, or chat, and providing accurate and timely information.
  • Resolving Customer Issues: Addressing customer concerns, complaints, and problems effectively and efficiently to ensure satisfaction.
  • Providing Excellent Customer Service: Exceeding customer expectations by providing positive and helpful service interactions.
  • Building and Maintaining Relationships: Fostering positive and lasting relationships with customers to build trust and loyalty.
  • Customer Retention: Implementing strategies to keep existing customers and minimize churn.
  • Database Management: Maintaining accurate and up-to-date customer records.
  • Analyzing Customer Data: Identifying trends and patterns in customer behavior to inform business decisions.
  • Upselling and Cross-selling: Identifying opportunities to increase customer spending by suggesting additional products or services.
  • Telecalling: Cold Calling Customers for Marketing and sales.

Job Types: Full-time, Fresher

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

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