Operations Manager

3 weeks ago


Surat, Gujarat, India Workassist Full time
Job Description

Work Level: Individual

Core: Communication Skills, Effective Networking, Organized

Leadership: Building Work Relationships

Industry Type: Banking

Function: Banking Operations

Key Skills: Client Services,Branch Operations,Branch Operation,Abm,Deputy Branch Manager,Client Interaction,Back Office Operations,Documentation Process

Education: Graduate

Note: This is a requirement for one of the Workassist Hiring Partner.

Role & Responsibilities

1. Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, security and safety in accordance with the Bank&aposs guidelines.
2. Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof.
3. Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing.
4. Informing customers in case of rejections, if any.
5. Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits.
6. Maintaining lowest levels of wait-time through.
7. Load balancing among desks.
8. Regular monitoring of pending tokens through Admin login.
9. Analysis to understand employee level productivity & Daily roistering.
10. Leave planning & Training calendar.
11. Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members.
12. Compliance & Risk.

Company Description

Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal.

We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers.

For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don&apost hesitate to apply today. We are waiting for you
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