[Apply in 3 Minutes] Office Executive

3 days ago

Panvel, India My Research Support Full time

Company Description

My Research Support is a growing academic and research services company, supporting PhD scholars, researchers, and professionals in India and abroad. We provide guidance in research writing, publications, and academic communication.

Role Description

This is a full-time on-site role for an Office Executive (Research Support) located in Panvel, Maharashtra, India. The Office Executive will be responsible to:

- Handle inbound and outbound calls with Indian and international clients (fluent English required).
- Respond to client queries via email, WhatsApp Business, and other communication channels.
- Coordinate with internal team members to share client requirements and updates.
- Maintain records of inquiries, follow-ups, and client interactions.
- Assist with documentation, scheduling, and general office support.
- Ensure a professional, polite, and client-focused approach at all times.

Qualifications

- Graduate/Post-Graduate in any stream.
- Fluent English communication (spoken and written).
- Strong telephone and email etiquette.
- Basic computer knowledge (MS Word, Excel, Gmail, WhatsApp Business).
- Ability to multitask and work in a team environment.
- Prior experience is an advantage (but not mandatory)

Job Details

- Location: Panvel, Navi Mumbai (Office-based role).
- Type: Full-time (Monday to Saturday).
- Salary: ₹15,000 – ₹30,000/month (based on skills & experience).
- Growth: Opportunity to grow into client management and leadership roles.

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