Relationship Manager

2 weeks ago

Kanchipuram Chennai, India Equitas Small Finance Bank Full time
Job Description

We are seeking a proactive and client-focused Relationship Manager - Retail Mortgages to join our team. This role is crucial for managing existing client relationships to ensure timely EMI payments and minimize defaults, while also actively identifying new business opportunities. The ideal candidate will possess strong knowledge of retail mortgage products, excellent communication skills, and a commitment to achieving sales targets.

Roles and Responsibilities

- Client Relationship Management:
- Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults.
- Collaborate with internal teams to resolve customer queries and issues promptly.
- Maintain accurate records of client interactions and transactions.
- Business Development & Sales:
- Identify new business opportunities through networking and referrals to expand the client base.
- Conduct site visits to assess client needs and provide personalized solutions.
- Develop and implement strategies to increase sales revenue from retail mortgages.

Job Requirements

- Strong knowledge of retail mortgage products and services.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in MS Office and other relevant software applications.
- Strong analytical and problem-solving skills.
- Ability to meet sales targets and achieve performance goals.

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