Functional Lead

4 days ago

Bengaluru, India nxzen Full time

Role Overview We are seeking an experienced Global Delivery Centre (GDC) Functional Lead to oversee a team of functional consultants delivering SAP S/4HANA solutions for global programs. This role combines deep S/4 functional expertise with strong leadership, delivery governance, and stakeholder management to ensure high-quality, on-time, and cost-effective outcomes. Key Responsibilities Leadership & Team Management - Lead and mentor a team of SAP functional consultants across multiple S/4HANA modules (e.g., FI/CO, MM, SD, PP, EWM, etc.). - Allocate resources effectively across projects, ensuring optimal utilization and capability development. - Drive performance management, skill development, and career growth of the functional team. Delivery & Governance - Oversee end-to-end delivery of SAP S/4HANA implementations, rollouts, and support engagements from the Global Delivery Centre. - Ensure compliance with delivery standards, methodologies (e.g., Activate), and quality frameworks. - Monitor project KPIs (scope, schedule, cost, and quality) and proactively address delivery risks/issues. Functional Expertise - Provide solution leadership, validate functional designs, and resolve critical issues/escalations. - Collaborate with global architecture and COE teams to drive best practices, standardisation, and innovation. - Guide functional teams in delivering fit-gap analysis, configuration, testing, and integration with other systems. Stakeholder Management - Act as a key point of contact for business leads, global process owners, and delivery leadership. - Support pre-sales activities, proposal creation, and solutioning for new opportunities. - Facilitate effective communication between onshore/offshore teams and client stakeholders. Continuous Improvement - Drive automation, accelerators, and reusable assets to improve delivery efficiency. - Identify training needs to keep the team updated on S/4HANA innovations and industry best practices. Qualifications & Experience - Education: Bachelor's / Master's degree in Information Technology, Engineering, Business, or related field. - Experience: - 12+ years overall SAP experience with at least 5+ years in SAP S/4HANA implementations. - Prior experience managing medium-to-large functional teams (15+ consultants) in a global delivery model. - Strong understanding of end-to-end S/4 business processes (Finance, Supply Chain, Manufacturing, etc.). - Proven track record of delivery governance, project management, and stakeholder engagement. - Certifications: SAP S/4HANA certification (Functional/Cloud) preferred; PMP/ITIL is a plus. Key Skills - Strong functional depth in at least one S/4 module, with good cross-module understanding. - Excellent team leadership and people management skills. - Solid delivery governance and project execution experience in global delivery centres. - Strong communication, problem-solving, and conflict-resolution skills. - Ability to work effectively in a multi-cultural, distributed team environment. Why Join Us - Lead a strategic SAP delivery hub driving global transformation. - Opportunity to shape and scale the functional delivery model for next-gen S/4HANA programs. - Work with global business leaders and cutting-edge SAP innovations.

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