Reservation Supervisor
18 hours ago
Job Category Hotel-Reservations Operational Responsibilities Supervise the reservations team to ensure smooth and efficient daily operations Manage room bookings modifications and cancellations via phone email and online channels in accordance with hotel standards Ensure reservation details are accurately recorded and maintained in the Property Management System PMS Coordinate with Front Office and Housekeeping to ensure room allocation and special requests are fulfilled Prepare and review daily weekly and monthly reservation and occupancy reports Revenue Sales Responsibilities Support the Revenue Manager in implementing pricing yield and inventory management strategies Monitor daily pickup availability and rate changes ensuring compliance with the hotel s revenue management policies Ensure rate parity across all distribution channels and report any discrepancies Promote upselling and cross-selling opportunities to increase revenue Assist in preparing demand forecasts and analyzing market trends Customer Service Responsibilities Provide excellent service to guests travel agents and corporate clients in all reservation interactions Resolve guest complaints or booking issues promptly and professionally Ensure all communications reflect the hotel s brand standards and tone Supervisory Administrative Responsibilities Train coach and develop the reservations team to achieve performance and service excellence Schedule staff shifts and ensure adequate departmental coverage Conduct performance evaluations and provide feedback to enhance efficiency Maintain confidentiality of guest data and hotel information Qualifications Skills Diploma or degree in Hospitality Management Business Administration or a related field Minimum 2-3 years of hotel reservations experience with at least 1 year in a supervisory role Strong knowledge of PMS systems Opera Fidelio etc and CRS OTA management Good understanding of revenue management principles and market segmentation Excellent communication leadership and organizational skills Analytical mindset with strong attention to detail Fluency in English additional languages an advantage
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Reservation Supervisor
18 hours ago
Gurugram, Gurugram, India IHG Hotels & Resorts Full timeJob Description Operational Responsibilities: Supervise the reservations team to ensure smooth and efficient daily operations. Manage room bookings, modifications, and cancellations via phone, email, and online channels in accordance with hotel standards. Ensure reservation details are accurately recorded and maintained in the Property Management System...
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Reservations Executive
4 days ago
Bengaluru, India Sheraton Hotels & Resorts Full timeJob Description Additional Information Job Number25173542 Job CategoryReservations LocationSheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India, 560055VIEW ON MAP ScheduleFull Time Located RemotelyN Position Type Non-Management Position Summary Oversee accuracy of room blocks, reservations, and group market...
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Front Office Supervisor
6 days ago
Bengaluru, India Gokulam Grand Hotel & Spa Bangalore Full timeJob Description Company Description Gokulam Grand Hotel and Spa Bangalore is ideally situated 45 minutes away from the International airport and 20 minutes from the city center. The hotel features nine meeting rooms and an outdoor venue capable of hosting events for up to 600 guests. With 182 rooms, an all-day dining restaurant called My Place, and the...
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India IHG Hotels & Resorts Full timeJob Category Hotel-Reservations Travel is a journey We help make it a joy Starting with a warm inviting welcome for all guests whether traveling on business or for fun enjoying a quick night or relaxing for the week We thrive on making our guests stays brighter helping them create memories that will last a lifetime Irresistible smiles are our specialty We...
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Front Office Supervisor
4 weeks ago
Gandhinagar, Gujarat, India, Gujarat The Leela Gandhinagar Full timeProvides a welcoming first impression, manages guest check-in/check-out, handling reservations, answering phone calls and emails, coordinating with other departments, and performing general office tasks like filing and maintaining records to ensure smooth operations and guest satisfaction.
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Front Office Executive
2 weeks ago
India Edgemap Softwares Full time**Communication**: Good in Communication **Qualification**: Any Graduate Skills Required **Responsibilities**: 1. Greet clients and set a positive office atmosphere 2. Answer the phone, take messages, and redirect calls to appropriate offices. 3. Organize and maintain files and records; update when necessary 4. Create and maintain updated documents and...
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Senior Supervisor
2 days ago
Pune Tech Park One, India Johnson Controls Ltd Full time ₹ 1,20,000 - ₹ 3,00,000 per yearSr. Supervisor - RTR GP RTR Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building...
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Senior Supervisor
1 week ago
Pune Tech Park One, India Johnson Controls Ltd Full time ₹ 1,20,000 - ₹ 2,60,000 per yearSr. Supervisor – RTR Corporate RTR Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of...
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Senior Supervisor
5 days ago
Pune Tech Park One, India Johnson Controls Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per yearSr. Supervisor - RTR GL RTR RTR Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of...
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Senior Executive
3 weeks ago
India Biocon Full timeDepartment Details Role Summary Primary responsibilities 1 Ensure Implementation of Data Integrity Culture in Quality Control Lab 2 Adherence to cGMP Current Good Manufacturing Practice cGLP Current Good Laboratory Practice and GDP Good Documentation Practice 3 Performing stability related activity 4 Receipt of in process DS reserve samples and stability...