[Urgent] Senior Service Delivery Manager
4 weeks ago
Job Title: Senior Delivery Manager – Managed Services 📍 Location: Bangalore 🕒 Experience: Minimum 18 Years 🧑 💼 Employment Type: Full-Time 🔍 Overview: We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services, with a proven track record of managing large-scale delivery operations and driving excellence in managed services engagements. 🎯 Key Responsibilities: - Lead and manage large delivery teams of 250+ professionals across onsite/offshore models. - Oversee end-to-end delivery of managed services programs, ensuring adherence to SLAs and KPIs. - Drive operational excellence through ITIL frameworks and L1/L2/L3 support taxonomy. - Collaborate with global banking clients to ensure seamless service delivery and client satisfaction. - Implement governance models and continuous improvement strategies across engagements. - Mentor and develop high-performing teams, fostering a culture of accountability and innovation. ✅ Required Qualifications: - Minimum 18 years of experience in the BFSI domain, with exposure to US/European banking clients. - Proven leadership in managing large teams (250+), including distributed delivery models. - Strong understanding and hands-on experience with ITIL processes and L1/L2/L3 support structures. - Demonstrated success in managing SLA/KPI-driven service delivery programs. - Background in mid-tier or tier 1 IT services organizations. 💼 Preferred Skills: - Strategic thinking with a client-centric approach. - Excellent communication and stakeholder management skills. - Ability to drive transformation and automation initiatives. - PMP or ITIL certification is a plus.
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Senior Service Delivery Manager
4 weeks ago
Bangalore Urban, India SLK Full timeJob Title: Senior Delivery Manager – Managed Services📍 Location: Bangalore🕒 Experience: Minimum 18 Years🧑 💼 Employment Type: Full-Time🔍 Overview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of...
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Senior Service Delivery Manager
4 weeks ago
Bangalore Urban, India SLK Full timeJob Title: Senior Delivery Manager – Managed Services Location: Bangalore Experience: Minimum 18 Years
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Senior Service Delivery Manager
4 weeks ago
Bangalore Urban, Karnataka, India, IN SLK Full timeJob Title: Senior Delivery Manager – Managed Services Location: Bangalore Experience: Minimum 18 Years Employment Type: Full-Time Overview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services,...
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Service Delivery Manager
2 days ago
bangalore, India Publicis Sapient Full timeWe are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients. You would have had proven success in building and leading technology teams for technology...
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Service Delivery Manager
1 day ago
bangalore, India Publicis Sapient Full timeWe are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients.You would have had proven success in building and leading technology teams for technology...
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Senior Service Delivery Manager
2 weeks ago
Bangalore, India SLK Full timeJob Title: Senior Delivery Manager – Managed Services &## ; Location: Bangalore &## ; Experience: Minimum 18 Years &## ; &## ; Employment Type: Full-Time &## ; Overview: We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years...
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It Service Delivery Manager
4 weeks ago
Bangalore, Karnataka, India EIL Global IT Solutions and Services Pvt Ltd Full timeCompany Overview EIL Global IT Solutions and Services Pvt Ltd headquartered in Adelaide Australia is a renowned provider of IT services across the Asia Pacific and EMEA regions With expertise in desktops servers networks and data center technologies EIL Global leads enterprises through digital transformation Our comprehensive services span the entire IT...
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Senior Service Delivery Manager
3 days ago
bangalore, India Infogain Full timeJob Description: (8-12 Years)Service Delivery Manager (SDM) will provide delivery leadership for multiple engineering teams within an infrastructure managed service offering. The SDM is a customer facing role and requires successful management client and employee expectations. The position also requires leadership, strong ability to multi-task, prioritize,...
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Manager Service Delivery
2 weeks ago
Bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Delivery manager service
2 weeks ago
Bangalore, India ThoughtFocus Full timeONLY IMMEDIATE JOINERS (0-10 days) Delivery Manager – Capital Markets (BFSI Domain) Experience: 15–18 Years Reports To: Delivery Head – Financial Services We are seeking a seasoned Delivery Manager to lead large-scale technology programs within the Capital Markets domain. The ideal candidate will have strong experience delivering Data Engineering or...
