Credit Service Manager

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world A Day in the LifeCareers That Change LivesAs the Manager of Revenue cycle is responsible for the operational management of the multiple processes within Patient Financial Services Diabetes This position will support the Director at conducting end-to-end business analysis and review of production revenue and cash to enhance strategies and deliver revenue targets A Day in the LifeWere a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation join our new Minimed India Hub as Credit Service Manager We are working to improve how healthcare addresses the needs of more people in more ways and in more places around the world As a company we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people in our teams This is the ideal opportunity to join us and be part of our commitment to the health of others Whatever your specialty or ambition is you can make a difference at Medtronic - both in the lives of others and in your career Responsibilities may include the following and other duties may be assigned The role involves interacting and collaborating with various departments leading the analysis of payer issue trends researching and resolving payer issues and overseeing system updates and data analytics The individual will develop and execute strategic work plans and directives driving initiatives to increase productivity revenue and cash flow while reducing PFS operational costs Manage assigned processes lead weekly monthly process reviews with sr leadership Additionally the position entails leading quarterly and annual business planning including budgeting forecasting and resource allocation Required Knowledge and Experience Bachelors degree Business or Accounting major is preferred 15 years experience in healthcare insurance collections accounts receivable management billing and claims processing and insurance payor contracts Good to Have Excellent interpersonal skills to communicate effectively with internal and external customers written and verbally Advanced knowledge of insurance contracting payor regulations insurance benefits coordination of benefits managed care and healthcare compliance rules and regulations Advanced experience with reading and understanding medical policy information and utilizing insurance benefit and coverage information to recovery denied claims Advanced experience with various insurance plans offered by both government and commercial insurances Experience with medical billing and collections terminology - CPT HCPCS ICD-10 and NDC coding HIPAA guidelines and healthcare complianceGood operating knowledge of Microsoft programs including Word Excel Visio Power Point and Teams Ability to use Excel to generate reports use of pivot tables and other features to analyze and present data Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position Benefits CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage This position is eligible for a short-term incentive called the Medtronic Incentive Plan MIP About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions Our Mission to alleviate pain restore health and extend life unites a global team of 90 000 passionate people We are engineers at heart putting ambitious ideas to work to generate real solutions for real people From the R D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves We have the talent diverse perspectives and guts to engineer the extraordinary Learn more about our business mission and our commitment to diversity