Customer Success Manager

4 weeks ago


Mumbai, India Times Network Full time

Position - Customer Success Manager Job Description - 2-4 years of experience in managing digital campaigns - Coordination with clients / agencies and internal teams like sales, adops, sales strategy credit control, and finance. - To ensure completion of campaigns as per the stipulated duration, goals, targeting and other bespoke objectives of the campaigns - To ensure revenue realisation, and invoicing is completed on monthly basis - To ensure post evaluation of all campaigns. - To share all required reports on time with clients / agencies and internal teams - To keep all sales team members informed about the successful campaigns. - Build case studies of all campaigns. - Campaign analysis, insights, and provide intelligence to improve campaign performance. Qualifications - Good written and vocal communication - Experienced with all campaign management tools like GA, Adsense, Admanager etc - Understanding of tools like Comscore, Similarweb, Playboard etc - Excellent with MS office, in particular with PPT and Excel.



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