Customer Success Manager
11 hours ago
Software Development Engineer in TestEnterprise Account Manager - Public SectorSoftware Sales EngineerSoftware Sales EngineerSenior SDETSenior SDETSoftware Development Engineer in Test (Linux, Python and Testing)Sr. Software EngineerCustomer Success Engineer - German SpeakingCustomer Success ManagerSenior Software EngineerSoftware Development Engineer (C++, Linux)Senior Software EngineerSoftware EngineerStaff Software EngineerSoftware Development EngineerSoftware QA EngineerStaff Software Development EngineerSoftware Development Engineer in TestDirector, Technical Marketing Endpoint SecuritySoftware ArchitectSenior Security researcherSenior Product Manager II - Security PlatformTechnical Support Engineer - French SpeakingDeal Desk AnalystSoftware Development EngineerDirector, Technical Marketing, Network SecuritySite Reliability EngineerEnterprise Account Manager - GermanyCustomer Success ManagerCustomer Success Engineer - Japanese SpeakingSolution ConsultantDesignated Success EngineerFederal Civilian Account ManagerCustomer Success Engineer - German SpeakingSenior Security ResearcherSenior Staff Security ResearcherCustomer Success EngineerCustomer Success Manager - Germany (Renewals)Pricing SpecialistFederal Sales Account Manager – Navy/USMCStaff Software Development Engineer in TestSenior Security ConsultantSenior Customer Success Manager, Public SectorCustomer Success ManagerCustomer Success ManagerInside Sales Account Rep - Benelux RegionInside Sales Account RepEnterprise Account ManagerEnterprise Account Manager - Germany Customer Success Manager ID: JR India, Mumbai Customer Success Manager About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Customer Success Manager handling assign Top 250 flagship accounts to ensure health product adoption and maintain high customer satisfactory level towards Trellix. Responsible for working with existing customers to ensure product and technical requirements are met. Works closely with CSM and Field Sales to proactively address Client issues and maximize potential value of contract renewals. About You: You will be be fully responsible for the renewals business in an assigned territory Drive meaningful customer conversations and engagements to achieve positive business outcomes Programmatic and structured approach to quoting and closing renewal opportunities Understand policies and processes to better improve time to deal closure Partner with Sales and channel partners to do deal reviews and work on renewal opportunities Participate in regular forecasting calls and devise plans to overachieve targets. Identify risks of renewals and work with account teams and cross-functional groups to perform risk mitigation or escalate as needed. About Role: 5+ years of experience working on renewals in a recurring revenue business. Cybersecurity/SaaS solutions company and/or an enterprise software industry a plus Meticulous and regimental in dealing with high volumes of renewal transactions Outstanding communication skills and ability to collaborate cross functionally Motivated and high drive for overachievement of renewal sales targets Ability to build and maintain highly valuable and outcome-based relationships with a diverse customer account base Good knowledge about SFDC Good working knowledge about Channel/Disti Eco system We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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Customer Success Manager
12 hours ago
Mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
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Customer Success Manager
2 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 weeks ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
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Customer Success Manager
2 weeks ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
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Customer Success Manager
3 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
2 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
2 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer success manager
2 weeks ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
4 days ago
Mumbai, India Trantor Full timeAbout Trantor:Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries.With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension of...