Customer Success Manager
1 hour ago
Position: Customer Success ManagerLocation: Navi Mumbai️ Working Days: Monday- FridayExperience Required: 3+ yearsClient: Voice enabled chat bot softwareSalary: Upto 25 LPAKey ResponsibilitiesEstablish clear client retention goals.Define success milestones for the clients and employees to work towardsAssist customers with setting up and navigating various programsPromote the value of software & servicesUpsell/ Cross-sell software & servicesPromote value through customer experienceAssist in creating training courses and educational materialsReview customer complaints and concerns and seek to improve the customer experience.Assist in conducting Customer Workshops on a periodical basisCandidate PersonaProven work experience as a Customer Success Manager or similar role for a minimum of three yearsWorking in a SAAS organization is desirable.Experience in dealing with large and mid size Enterprise customers in IndiaShould have a quota carrying experienceExceptional ability to communicate and foster positive business relationshipsSAAS, Contact centre Technical skills & Clear grasp of digital technology stacks - API's, middleware, ecosystems and the ability to envision solutions is a plusExperience in working with a diverse group- Developers, Program Managers, Sales, Pre-sales is required.A bachelor or MBA degree is preferred.This role requires fair amount of travel meeting your clients and working from the office location.
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Customer Success Manager
1 week ago
Mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
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Customer Success Manager
3 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
1 week ago
Mumbai, India Trellix Full timeSoftware Development Engineer in TestEnterprise Account Manager - Public SectorSoftware Sales EngineerSoftware Sales EngineerSenior SDETSenior SDETSoftware Development Engineer in Test (Linux, Python and Testing)Sr. Software EngineerCustomer Success Engineer - German SpeakingCustomer Success ManagerSenior Software EngineerSoftware Development Engineer (C++,...
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Customer Success Manager
3 weeks ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
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Customer Success Manager
4 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer success manager
4 weeks ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
1 week ago
Mumbai, India Trantor Full timeAbout Trantor:Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries.With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension of...
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Customer Success Manager
2 weeks ago
Mumbai, India Trantor Full timeAbout Trantor:Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries.With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension of...
