Sales Development Representative

Job Description

About Statwide

Statwide is revolutionizing how B2B SaaS companies approach customer success and retention. Our omnichannel customer intelligence platform uses groundbreaking AI to unify data from all customer touchpointsemails, meetings, product usage, CRM data, and support ticketscreating a comprehensive, real-time view of customer health.

We don&apost just help companies fight churn; we help them build durable, profitable customer relationships through proactive, data-driven insights. Our platform integrates seamlessly with leading tools like Salesforce, HubSpot, Slack, Zendesk, and more, delivering actionable intelligence that transforms customer success strategies.

The Opportunity

We&aposre seeking a driven and ambitious Sales Development Representative to join our growing team. This is a full-time junior position perfect for someone looking to launch their career in B2B SaaS sales while working with cutting-edge AI technology.

As an SDR at Statwide, you&aposll be at the forefront of introducing revolutionary customer intelligence solutions to the US market, helping SaaS companies transform their approach to customer retention and growth.

Key Responsibilities

Prospecting & Outreach

- Conduct strategic prospecting to identify and qualify potential customers in the US B2B SaaS market
- Execute multi-channel outreach campaigns including LinkedIn, email sequences, and cold calling
- Research target accounts and personalize outreach to resonate with prospects&apos specific challenges
- Maintain and update CRM records with accurate prospect information and interaction history

Lead Generation & Qualification

- Generate qualified leads through proactive outreach and inbound lead follow-up
- Conduct discovery calls to understand prospects&apos customer success challenges and pain points
- Qualify leads based on budget, authority, need, and timeline (BANT criteria)
- Schedule qualified meetings for the sales team with decision-makers

Market Development

- Focus primarily on the US market, understanding regional business practices and communication styles
- Stay informed about customer success trends, churn challenges, and competitive landscape
- Provide market feedback to help refine messaging and positioning strategies
- Required Qualifications

Technical & Communication Skills

- Excellent English communication skills (both written and verbal) - must be able to communicate clearly and professionally with C-level executives
- Technical background essential - understanding of SaaS, APIs, data integration, or customer success tools
- Proficiency with CRM systems, sales engagement platforms, and prospecting tools
- Comfortable with technology and quick to learn new software platforms

Personal Attributes

- Strong interpersonal skills with natural confidence in approaching and engaging strangers
- Resilient and persistent mindset with ability to handle rejection positively
- Self-motivated with excellent time management and organizational skills
- Curiosity about technology trends and passion for helping businesses solve complex challenges
- Goal-oriented with a competitive drive to exceed targets

Experience & Education

- Bachelor&aposs degree in Business, Technology, Marketing, or related field preferred
- 0-2 years of experience in sales, customer success, or business development
- Previous experience with B2B outreach or customer-facing roles is a plus
- Familiarity with customer success concepts and SaaS business models preferred

Ideal Candidate Profile

We&aposre looking for someone who:

- Gets energized by connecting with new people and building relationships
- Has a genuine interest in technology and how it solves business problems
- Thrives in a fast-paced, results-driven environment
- Can articulate complex technical concepts in simple, compelling terms
- Is coachable and eager to learn from experienced team members
- Demonstrates integrity, professionalism, and strong work ethic

Next Steps

Ready to launch your career in B2B SaaS sales with revolutionary AI technology

Submit your resume and a brief cover letter explaining:

Why you&aposre interested in joining Statwide

Your experience with technology and customer-facing roles

What excites you about sales development in customer success

Join us in transforming how companies build lasting, profitable customer relationships.

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