Associate Manager

6 days ago

Navi Mumbai Mumbai India Shalina Healthcare Full time

Job Description What you become a part of: We are seeking a data-driven supply chain professional to manage pharmacy replenishment norms and distribution planning for our network of company-owned pharmacies in Africa. Based in India, this role will be responsible for designing replenishment frameworks, setting stocking norms, analyzing demand/sales data, and monitoring compliance by the in-country distribution teams. The role is central to ensuring product availability, minimizing expiries, and driving supply chain efficiency in our retail pharmacy network. What to expect: Replenishment Norms & Frameworks - Define and continuously refine stocking norms, safety stock levels, and replenishment cycles for each pharmacy based on sales velocity and product criticality. - Develop and maintain guidelines for assortment management and seasonal demand variations. Data Analytics & Insights - Analyze pharmacy sales, consumption, and stock movement data to create replenishment models and forecast requirements. - Track KPIs such as stock-outs, fill rates, inventory turns, and expiries across the pharmacy network. - Provide actionable insights to country supply chain and operations teams to improve availability and reduce waste. Performance Monitoring & Governance - Monitor adherence of local distribution teams to defined replenishment norms. - Highlight exceptions (stock-outs, excess stock, expiries) and initiate corrective action with in-country stakeholders. - Drive standardization of replenishment processes across geographies. Collaboration & Business Partnering - Work closely with Demand Planning, Sales Operations, Finance, and Quality teams to align replenishment strategies with business objectives. - Support country supply chain managers with data-driven decision-making and performance dashboards. - Act as the central supply chain control tower for last-mile pharmacy replenishment. Essential qualifications, experience, and skills: - Graduate / Post-graduate in Supply Chain, Operations, Data Analytics, or related field. MBA preferred. - 45 years of experience in supply chain planning, retail replenishment, or distribution analytics, preferably in pharma retail, healthcare distribution, or FMCG retail. - Strong skills in data analysis, forecasting, and inventory modeling. - Proficiency in ERP systems and advanced Excel/Power BI (SQL/Python/R a plus). - Understanding of pharma retail compliance (expiry, batch management, FEFO) is desirable. Key Skills - Analytical and structured problem-solving. - Strong data modeling and dashboarding ability. - Business acumen in balancing availability with working capital. - Ability to influence stakeholders remotely across geographies. - Discipline in process design and governance. Success Measures / KPIs - Accuracy of replenishment norms and models. - Stock availability at pharmacies (% fill rate, stock-out rate). - Inventory turnover vs. expiry losses. - Adherence to replenishment norms by country operations teams. - Improvement in forecasting accuracy and working capital efficiency. Work Environment: - This position is based in an office environment with occasional travel to manufacturing sites, suppliers, and other company locations as required. - The role may require extended hours during peak periods or in response to urgent supply chain issues.

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