Customer Success Manager

1 week ago


Ahmedabad, Gujarat, India AnalyticsLiv Full time
Job Description

We are a Google Partner Agency & Google Tag Manager Certified Partner that believes that when the right set of people forms a team they can achieve formidable things. India's Digital industry is going to grow 10-fold in the next 5 years and we intend to play a strong role in that growth. If you think you have the potential to pace up with a fast growth process driven organization, we are waiting to hear from you.

Responsibilities::

- Serve as the main point of contact for assigned clients, building and nurturing strong relationships to understand their business goals and challenges.
- Collaborate with clients to develop strategic plans and roadmaps for leveraging Google digital analytics solutions to achieve their objectives.
- Collaborate closely with internal teams, including analytics specialists, developers, and project managers, to deliver high-quality solutions and support to clients.
- Utilize Looker Studio's data exploration capabilities to analyze the underlying data, and uncover trends, patterns, and insights relevant to the objectives.
- Create and customize dashboards to effectively communicate insights derived from data analysis, incorporating appropriate visualizations, layout design, and interactivity.
- Develop compelling presentations (PPTs) to showcase insights, recommendations, and the value of our Google digital analytics solutions to clients and prospects.
- Drive upselling and cross-selling initiatives by identifying opportunities to expand our services and solutions within existing client accounts.
- Stay up-to-date on industry trends, and best practices, sharing insights and recommendations with clients to help them stay ahead of the curve.

Experience Required

- 1-2 years

Perks of Permanent Employment::

- 5 days working
- Flexible working hours
- Mediclaim for Family
- Maternity Leave benefits
- Paternity Leave benefits
- Birthday Leave benefits
- We provide Bereavement Leave
- Yearly Performance Incentives

Location:

Ahmedabad

Posted On

12 Sep, 2025

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