▷ Apply Now: Process Associate

4 days ago


Gurugram Gurugram India IGT Solutions Full time

Job Description Job Title: Customer Service Executive Voice & Email (03 Years Experience) Location: Gurgaon, Haryana About Us IGT Solutions is a leading global BPO and IT services provider, delivering transformative customer experiences across industries. We are expanding our team and looking for enthusiastic professionals to join our Customer Service function. Role Overview We are hiring Customer Service Executives (Voice & Email Support) to handle inbound and outbound customer interactions for one of our esteemed banking & financial services projects. The role involves managing queries, providing effective resolutions, and ensuring a smooth customer experience across communication channels. Key Responsibilities Handle customer queries and complaints via voice and email support. Provide accurate and timely information to customers. Ensure customer satisfaction through effective problem-solving and communication. Maintain records of interactions and follow-up where necessary. Eligibility Criteria Education: Graduation is mandatory (any stream). Experience: 03 years in BPO/Customer Service (voice or email support). Excellent verbal and written communication skills in English. Ability to work in a fast-paced environment and flexible with shifts. What We Offer Competitive salary package. Transport facility provided. Opportunities for growth and career development within a global organization. Supportive and collaborative work environment. Work Location: Gurgaon, Haryana


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    3 weeks ago


    Gurugram, Gurugram, India Genpact Full time

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    3 weeks ago


    Gurugram, Gurugram, India Vizva Consultancy Services Full time

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