Front Office Associate

4 weeks ago


Ahmadnagar MH IN Hotel Iris Premiere Full time

Greeting and guest services Greet and welcome guests and visitors in a friendly and professional manner Provide information on services facilities and local attractions and promptly address any inquiries requests or complaints Check-in and check-out procedures Handle guest registration and check-in by verifying information processing payments and issuing room keys or access cards Facilitate the check-out process settle bills and ensure a seamless departure Reservations and communication Process reservations cancellations and modifications Answer and direct incoming phone calls manage email correspondence and relay messages to staff and guests Administrative tasks Maintain accurate records of guest interactions and transactions Manage incoming and outgoing mail and deliveries and perform general clerical duties like data entry and filing Cash handling and billing Accurately handle cash and credit card transactions For hotel positions this includes managing cash floats and preparing bills for guests Coordination and support Work with other departments such as housekeeping maintenance and concierge to ensure guest requests are met and operations run smoothly Maintaining the front desk area Keep the reception area tidy presentable and well-stocked with necessary supplies and materials Safety and security Follow all security procedures and protocols including monitoring visitor logs and managing access to the building Job Type Full-time Pay 11 000 00 - 14 000 00 per month Benefits Commuter assistance Flexible schedule Food provided Health insurance Paid sick time Paid time off Provident Fund Ability to commute relocate Ahmadnagar Maharashtra Reliably commute or planning to relocate before starting work Preferred Work Location In person


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