Current jobs related to IN-Technical Account Advisor - Bengaluru, Karnataka - Blue Yonder

  • Expert Technical Advisor

    1 day ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    Job Title: Technical Expert AdvisorWe are seeking a technical expert to support our proposal development team. The role will involve providing in-depth knowledge and expertise for proposals, primarily in Microsoft SharePoint and Power Platform.Key Responsibilities:Analyze RFPs/RFQs and break down technical requirements and evaluation criteria.Provide...

  • Technical Account Representative

    3 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    Job DescriptionKey Focus:This position will be responsible for providing Partners and Customers with the guidance and support needed based on their needs. It could be throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products or it could be one off situations where Partner/Customer facing a show stopper...

  • Technical Account Manager

    4 weeks ago

    Bengaluru, Karnataka, India Sprinto Full time

    Job DescriptionSprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 250+ employees & helping 2000+ Customers across 75+ Countries. We are...

  • Technical Account Specialist

    2 hours ago

    Bengaluru, Karnataka, India AUTODESK Full time

    Job Requisition ID 24WD82674Position OverviewAutodesk Customer Technical Success is looking for highly motivated trusted advisors to help our Enterprise Premium customers optimise their product investment and achieve measurable business outcomes our customers expect If youve a proven customer focused approach to building strong relationships with...

  • Senior Financial Advisor

    3 hours ago

    Bengaluru, Karnataka, India beBeeFinancial Full time ₹ 9,00,000 - ₹ 12,00,000

    Expert Accounting & Financial AdvisorWe are seeking a skilled and experienced accounting professional to join our team as an Expert Accounting & Financial Advisor.This is an exciting opportunity to work with our clients, providing expert accounting and financial support to help them achieve their goals.About the RoleIn this role, you will be responsible for...

  • Technical Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India RPS Consulting Pvt. Ltd. Full time

    About the CompanyRPS Consulting Pvt Ltd, an NIIT Group Company, is a leading enterprise IT training provider headquartered in Bangalore, established in 2006.We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally. Our offerings span across 32+ OEM technologies including AWS,...

  • Technical Account Manager

    4 weeks ago

    Bengaluru, Karnataka, India LOCUS Full time

    Technical Account ManagerHello xf0x9fx91x8bWho are weLocus sh is a leading-edge technology company dedicated to solving the most challenging problems in logistics and supply chain Our ambition To revolutionize the supply chain realm through cutting-edge technology enabling smarter automated decision-making From dispatch management and carrier...

  • Cloud-based AI Advisor

    1 day ago

    Bengaluru, Karnataka, India beBeeAdviser Full time ₹ 1,04,000 - ₹ 1,30,878

    Oracle Intelligent Advisor SpecialistWe are seeking a highly skilled Oracle Intelligent Advisor specialist to join our team. In this role, you will be responsible for providing technical expertise in Oracle Cloud and developing AI-powered solutions.Technical Expertise:End-to-end technical expertise in Oracle Intelligent Advisor connections with Oracle...

  • Enterprise Technical Support Specialist

    4 hours ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 15,81,400 - ₹ 21,11,900

    Job OverviewWe are seeking an expert-level support engineer to join our team. As a trusted technical advisor, you will be responsible for delivering high-quality support to premium enterprise clients.About the RoleThis role involves operating as a primary technical liaison for strategic accounts, specializing in NetIQ Identity and Access Management (IAM)...

  • Director - Technical Accounting

    4 weeks ago

    Bengaluru, Karnataka, India Uniqus Consultech Inc. Full time

    Function: Accounting and Reporting Consulting (ARC)Location: Mumbai and BangaloreRole & ResponsibilitiesUniqus is seeking professionals for our ARC team. As a Director, you will work with clients to provide high-quality technical accounting advisory services. You will be responsible for developing and maintaining client relationships with senior...

IN-Technical Account Advisor

1 month ago

Bengaluru, Karnataka, India Blue Yonder Full time
Job Description

Sr. Technical Consultant - Cloud

Other Comparable Titles

Associate Technical Account Advisor, Technical Account Advisor

Overview

- Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's Best Places to Work
- Seeking an astute individual that has a Supply chain background with the additional ability to be part of the customer success team to implement and support the implementation of the project, and deep knowledge of industry best practices, with the ability to implement them working with multiple cross functional teams
-

Scope

Shared Services Lead role is key during a customer implementation lifecycle. Expectation from the role is to ensure all the Cloud related activities are completed by the respective Cross functional teams in the timely fashion to support the implementation teams. Proactively highlight risks and escalate to leadership to avoid delivery timeline delays.

What You'll Do

- Work closely with internal stakeholder to get the cases resolved within the SLA/OLA timelines;
- Basic Knowledge on Cloud Azure and infrastructure concepts needed
- Builds collaborative relationship with internal stakeholders and work with them proactively to get the issues fixed
- Adhere to Cloud policies, procedures, methodologies, and quality standards.
- Escalates issue that may have a impact
- Work with Shift leads internally to resolve project issues, escalating to appropriate parties as needed.
- Provides regular communication and status reporting with internal stakeholders and with customers
- Keep Consulting informed about issues being worked/analyzed, providing frequent, and meaningful updates.
- Follow up with internal teams to ensure their technical issues are resolved
- Must be able to work flexible hours as needed including being available for off hours support
- Knowledge of ITIL framework is preferable
- Primary KPIs:
-

Project Coordinator

- Coordinate with Cross Functional teams for timely resolution/turnaround time.
- Liaison between Project and support teams for the seamless transition of the projects to the Operations Operational efficiency improvement (incl. time to resolve account or CED escalations, backlog, etc.)
- Efficient management of the technical upgrade projects with the customers
- Achieve NPS / CSAT scores of the technical upgrades.
-

What We Are Looking For

- Bachelor's degree and minimum 5 - 8 years experience in Software development
- Candidate with customer facing skillset is preferred
- Strong communication skills and escalation management skills
- Knowledge of ITIL framework is preferable
- Supply chain knowledge is an added advantage
- Knowledge of SaaS and Cloud