Principal Associate

Company Description Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and the environment safer healthier and more sustainable From the food you eat to the medicines you rely on Eurofins works with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate Eurofins is a global leader in food environmental pharmaceutical and cosmetic product testing and in agroscience CRO services It is also one of the global independent market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics CDMO advanced material sciences and in the support of clinical studies In over just 35 years Eurofins has grown from one laboratory in Nantes France to 62 000 staff across a network of over 1 000 independent companies in 61 countries operating 900 laboratories Performing over 450 million tests every year Eurofins offers a portfolio of over 200 000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products as well as providing innovative clinical diagnostic testing services as one of the leading global emerging players in specialized clinical diagnostics testing Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997 Eurofins IT Solutions India Pvt Ltd EITSI is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs The code shipped out of EITSI impacts the global network of Eurofins labs and services The primary focus at EITSI is to develop the next generation LIMS Lab Information Management system Customer portals e-commerce solutions ERP CRM system Mobile Apps other B2B platforms for various Eurofins Laboratories and businesses Young and dynamic we have a rich culture and we offer fulfilling careers L2 Ops Engineer REPORTING TO Infrastructure Service Operations Food Feed and Agro Testing Europe WORKING LOCATION India OVERALL OBJECTIVES As part of the IT Infrastructure Support Team for Eurofins Food Feed Agro Testing Europe you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers end user device management and Cloud infrastructures Your role will be to support daily operations tasks and to support project workload including design implementation of new infrastructure You will collaborate with number of different IT Support and Delivery Teams on daily basis It will require Microsoft Server Client OS Azure SCCM and ManageEngine Endpoint Central engineering skills Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food Feed Agro Testing Europe businesses SPECIFIC ASSIGNMENTS As part of the Food Feed Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding Desktops and Servers patching with related KPIs Workspace related queries and issues M365 problems Outlook Office Teams OneDrive SharePoint Windows Identity and Access Management queries Applications related problems requiring triage to respective application support group Main activities but not limited to are Maintain current IT User Zones and IT Application Availability MS Server Client OS patching compliancy with relevant tools Maintain IT Infrastructure Transformation Integration Segregation throughout Food Feed Agro Testing businesses across Europe Work closely with Monitoring Cloud Compute Network and Application team members do deliver the IT Infrastructure as wider project Act based on the end-to-end view of the infrastructure Own the incoming requests and manages escalations Support in creation of operational documents communications and processes REQUIRED SKILLS An ideal candidate should have strong 5 years experience in all of the below Patching deployment Windows O365 Linux and control of the associated KPIs SCCM Azure Update Manager ManageEngine Endpoint Central Experience in server virtual physical infrastructure design and transitions Windows Server 2016 2019 2022 deployment support File servers Active Directory Azure Troubleshooting of Windows 10 11 O365 Monitoring tools Very good command of English written and spoken Below skills will be an advantage Exchange Online Automation with PowerShell Ansible etc Service Now Ticketing usage ITIL Foundation certificate Site 24x7 Monitoring tool