▷ [Urgent] Learning Support Analyst
3 weeks ago
Role Overview Provides technical assistance troubleshoots issues and resolves customer inquiries to ensure smooth operations Key Responsibilities Issue Resolution and Troubleshooting Respond to and resolve support requests diagnose technical issues and implement effective solutions for HR systems and applications User Assistance and Training Provide day-to-day support to HR system users develop training materials and conduct training sessions to enhance user proficiency System Monitoring and Maintenance Continuously monitor system performance perform routine maintenance and ensure systems are up-to-date and reliable Documentation and Knowledge Management Create and maintain comprehensive documentation including user guides and troubleshooting guides and manage a knowledge base for common issues Data Management and Reporting Ensure data accuracy and integrity within HR systems perform regular data audits and generate reports on system performance and support metrics Collaboration and Communication Collaborate with IT HR and other departments to resolve complex issues implement enhancements and communicate updates to users Continuous Improvement Identify and recommend areas for improvement in HR digital services implementing enhancements to improve user experience and system efficiency Compliance and Security Ensure HR systems comply with relevant regulations and standards assist in implementing security measures and protect sensitive HR data Skills Attributes Technical proficiency Understanding of relevant technologies systems and applications Problem-solving Ability to analyze issues troubleshoot and provide effective solutions Customer service Strong communication and interpersonal skills to assist users and address inquiries Ticketing systems Proficiency in using ticketing systems to manage and track support requests Product knowledge In-depth understanding of the products or services being supported Time management Efficiently prioritize and manage tasks to meet service level agreements SLAs Qualifications Qualifications 1 Level of educational attainment Bachelor s Degree 2 Previous work experience 2 to 4 years experience in the Learning domain Cornerstone admin LMS certification 3 Knowledge of effective learning and development methods 4 Proficient in MS Office and Learning management system
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Technology Support Analyst
2 weeks ago
Bangalore, Karnataka, India STATS Perform Full timeOverview Stats Perform is the market leader in sports tech We provide the most trusted sports data to some of the world s biggest organizations across sports media and broadcasting Through the latest AI technologies and machine learning we combine decades worth of data with the latest in-game happenings We then offer coaches teams professional bodies and...
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Onekey Support Analyst
2 weeks ago
Bangalore, Karnataka, India IQVIA Full timeJob Purpose The OneKey Support Analyst has the responsibility for supporting internal clients on Onekey subjects He she ensures that the support process meets high quality standards aligned with users requirements and expected procedures He she interacts with the requester by phone email and ticket to discuss current issues He she cooperates with IQVIA...
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Senior Analyst
1 week ago
Bangalore, Karnataka, India Schneider Electric Full timeJob Title Senior Analyst - Learning Applications Location Bengaluru Department Schneider Digital SED Reports To Learning IT Capability Owner Job Summary We are seeking a proactive and experienced Senior Analyst - Learning Applications to lead and support the implementation optimization and lifecycle management of enterprise learning technologies including...
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▷ Urgent! Business Analysts
2 days ago
Bangalore, Karnataka, India NR Consulting Full timeProfile Technical Business Analysts Exp 5-8 Years NP 30 Days Location Mumbai Belapur WFO Skills BA Lending Domain Credit Analysis PD PGD of loans Work from Office Location Navi Mumba - Belapur - Around 3 to 6 years- of Business Analyst experience - Preparation of BRD FRD FSD Gathering Requirements - Good Functional knowledge of Banking concepts - Good...
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Technical Support Analyst
4 days ago
bangalore, India Travel & Payments Full timeCompany DescriptionTravel & Payments, based in Singapore, is a trusted payment consulting and advisory firm dedicated to simplifying the complexities of payments for businesses. We offer tailored services ranging from Payments Strategy Development to Cost Optimization and Negotiation Strategy. Our founding partners, Vishal and Sheue Chee, bring a combined...
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▷ Urgent! Product Analyst-healthcare
3 weeks ago
Bangalore, Karnataka, India Infosys Full timeResponsibilities As a Product Analyst your role is pivotal to delivering feature user stories within a scrum team and continuously building a backlog for the scrum team Work with the Product Manager to map out the user stories for a capability feature become the SME of the capability and develop products to meet the needs of customers and industry Technical...
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Technical Support Analyst
4 days ago
bangalore, India Travel & Payments Full timeCompany Description Travel & Payments, based in Singapore, is a trusted payment consulting and advisory firm dedicated to simplifying the complexities of payments for businesses. We offer tailored services ranging from Payments Strategy Development to Cost Optimization and Negotiation Strategy. Our founding partners, Vishal and Sheue Chee, bring a combined...
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Product Support Analyst, Associate
2 weeks ago
Bangalore, Karnataka, India Infor Full timeDescription Requirements This position is to provide technical support to customers using Infor Hospitality products This role involves troubleshooting and resolving product-related issues while ensuring accurate documentation of customer interactions in compliance with the SLAs and SOPs of the Infor Support team Additionally the analyst assists with general...
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Urgent: Security Compliance Analyst
3 weeks ago
Bangalore, Karnataka, India iManage Full timeWe offer a flexible working policy that supports the health and well-being of our iManage employees As an organization we value collaborating and learning from our peers in person while providing the necessary flexibility for our employees to have a meaningful work-life balance Please reach out to learn more Being a Security Compliance Analyst at iManage...
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Bangalore, Karnataka, India Deutsche Bank Full timeJob Title Software License Management Support analyst Location Bangalore India Corporate Title Associate Role Description Technology Data and Innovation TDI objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank This function is responsible for implementing the bank s technology strategy focused on...
