Customer Executive

3 days ago

Kolkata, India Apex One Full time

Job Description Key Responsibilities - Handle inbound and outbound calls from international customers. - Address customer inquiries, complaints, and support issues in a timely and professional manner. - Maintain accurate records of customer interactions and transactions. - Ensure customer satisfaction by providing effective solutions. - Meet performance targets and adhere to quality standards. Requirements: - 2 months to 2 years of experience in a BPO or customer service role. - Excellent verbal communication skills in English. - Ability to work in a fast-paced environment and multitask effectively. - Willingness to work in the 1 PM to 10 PM shift. - Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. - Supportive and collaborative work environment. - Training and development programs to enhance your skills. - Skills: collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process - Mandatory Key Skills - voice process,customer service,customer support,technical support,tele calling,inbound Calling,International Voice Process.

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