Customer Executive

1 week ago

Kolkata, India PepsiCo Full time

**Auto req ID**: 282976BR
**Market**
- ** Delivering Secondary monthly targets and Gross Revenue growth**:

- ** Planning routes efficiently to increase productivity**:

- ** Increase Net Distribution by increasing number of outlet served**:

- ** Increases Weighted Distribution by increasing SKU count in existing outlets**:

- **Ensuring stock availability and Rack Execution as per planogram**:

- **Relationship building in the market to maximize customer satisfaction**

**Training & Communication**
- ** One-on-One training of PSRs to develop business understanding & sales capability**:

- ** Monthly target setting for each salesmen**:

- **Works with salesmen in market to coach him/her on market execution**:

- ** Monitors salesmen performance using regular sales reports**:

- ** Communicates incentives and motivates salesmen to achieve targets**

**Distributor**
- ** Distributor/Hub/Spokes appointment and retirement for territories**:

- ** Managing DB health (ROI) by ensuring adherence to Joint Business plan**:

- **Jointly responsible for recruitment and retention of sales representatives**:

- ** Minimizing expiry/stales by ensuring FIFO and stacking norms of products**:

- ** Tracking correct and timely delivery of orders in the market**:

- ** Ensuring food compliance of every distributor**

**Facilitating development of distributor on PepsiCo sales competencies**

**Qualifications/Requirements**:
**Competencies**

**Knowledge**

**1. FMCG Sales and Distribution Model**

**2. Computer - Excel, Word, Outlook**

**3. Local language (good to have) and Basic English**

**4. Data proficiency - ROI Model**

**Skills**

**1. Negotiation**

**2. Communication**

**3. People management**

**4. Time Management**

**5. Critical Thinking**

**6. Analytical Ability**

**7. Problem Solving**

**Key Interfaces**

**Internal**

**Area Sales Manager**

**Market Development Manager**

**Sales Development Manager**

**Revenue Manager**

**Supply Chain Manager**

**Unit Finance Manager**

**Unit HR Manager**

**External**

**Customers**

**Distributors**

**Salesmen | 3**
**rd**
**Party**

**Relocation Eligible**: Eligible for Standard Relocation

**Job Type**: Regular

  • Client Relationship Executive

    1 week ago

    Kolkata, India Executive Hunters Full time

    **JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs - Providing Clients...

  • PPC Executive

    7 days ago

    Kolkata, West Bengal, India The Executive Full time

    Urgent opening for designation **PPC Executive/ Sr. Executive (Steel Wires Ind.)** **Department & Location**: Operations - Kolkata (Domjur, Makardah, Howrah) **Qualification**: Graduate **Experience**:2 -5 years **Salary Range**:3.5 lpa - 4.8 lpa **Key Skill Required**: Knowledge of plant operations management - Steel Wires industry **Roles &...

  • Customer Service Executive

    1 week ago

    Kolkata, India Nexa Prolific Pvt Ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Support Executive

    1 week ago

    Kolkata, West Bengal, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full time

    Job Description for Customer Support Executive (Blended Process)Position: Customer Support Executive - Blended - Voice and Non-VoiceLocation: KolkataJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Flexible/Rotational (Evening & Night – US timings)Compensation: ₹23,000 CTCJob DescriptionWe are looking for enthusiastic and...

  • Customer Care Executive

    4 days ago

    Kolkata, India Samayaa World Spa Full time

    Providing customers with information on products, services & offers - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Other Details** **More about this Customer Service Executive job** **How much salary can I expect for this job role?Ans**: You can expect a salary of ₹10000 -...

  • Customer Executive

    3 days ago

    Kolkata, West Bengal, India Apex One Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key ResponsibilitiesHandle inbound and outbound calls from international customers.Address...

  • Customer Relationship Executive

    1 week ago

    Kolkata, India Adyan Consultants Pvt Ltd. Full time

    We are urgently hiring for **Customer Relationship Executive** for a reputed company based in Khariberia, Kolkata........... Position **-* **Customer Relationship Executive* Salary**: - upto 20k** Experience**: - 6 month to 1 year** Location**: - Khariberia, Kolkata** Gender**: - Female** Language**: - English, Hindi** **Job Description for the...

  • Customer Relationship Executive

    1 week ago

    Kolkata, India Adyan Consultants Pvt Ltd. Full time

    We are having an urgent requirement for the position of **"Customer Relationship Executive" **for a well reputed Company based in Khariberia, Kolkata...... Position - **Customer Relationship Executive** Salary - **upto 20k** Experience - **6month to 1year** Location - **Khariberia, Kolkata** Gender**:Female** Language Known**:English, Hindi and...

  • Customer Executive

    16 hours ago

    Kolkata, India Pepsico Full time

    Overview CE handles single/multiple distributors ranging over different scale of business. They are the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand their business by coaching and working with the DB and/or the...

  • Customer Relationship Executive

    1 week ago

    Kolkata, West Bengal, India Mizizi Management System Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We are looking for a Customer Relationship Executive (Female) to build and maintain strong customer relationships, handle queries, and ensure excellent customer experience. The role involves client interaction, follow-ups, and supporting customer engagement activities.