Customer Relationship Manager

1 week ago


Bhilai CT IN Shri Ram Jewellers Full time

Customer Data Management Collecting organizing and maintaining accurate customer information in CRM systems Customer Interaction Tracking Monitoring communications across channels email phone social media to ensure seamless engagement Sales Support Assisting sales teams with lead tracking pipeline management and forecasting Marketing Campaigns Designing and executing targeted campaigns using CRM insights to improve conversion rates Customer Retention Identifying opportunities for upselling cross-selling and loyalty programs Reporting Analytics Generating performance reports to measure customer satisfaction sales growth and campaign effectiveness Job Type Full-time Pay 10 000 00 - 15 000 00 per month Work Location In person


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