Customer Support Associates

4 weeks ago


Bhilai CT IN SHUBHAM K MART PVT LTD Full time

Retail sales assistant s primary responsibility is to provide excellent customer service and support sales floor operations This includes assisting customers with product inquiries processing transactions maintaining the store environment and potentially contributing to visual merchandising and marketing initiatives Their duties often involve a mix of customer interaction operational tasks and contributing to the overall sales performance of the store Key Responsibilities Customer Interaction Greeting customers and providing a welcoming atmosphere Answering customer questions about products services and store policies Assisting customers in finding items trying on clothes or making selections Processing transactions accurately and efficiently using point-of-sale POS systems Handling customer complaints and returns professionally Store Operations Maintaining a clean and organized sales floor Restocking shelves and displays with merchandise Assisting with visual merchandising to create appealing displays Monitoring inventory levels and communicating with management about stock needs Sales Support Recommending products to customers based on their needs and preferences Upselling and cross-selling additional items to increase sales Contributing to achieving sales targets Staying informed about current promotions and pricing General Support Collaborating with other sales staff to ensure smooth operations Following company policies and procedures Reporting any issues or concerns to SM Job Type Permanent Pay 8 859 78 - 11 000 00 per month Language English Preferred Hindi Required Work Location In person Speak with the employer 91 9201834819



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