Executive - Customer Service - Automobile (0-5 yrs)

3 days ago

Bengaluru, Karnataka, India A3 Techno Solutions Full time
Job Title : Customer Care Executive (Automobile Industry)

Location : Bangalore, India

Shift : Night Shift

Company Overview :

A3 Techno Solutions is a leading player in the automobile industry, dedicated to delivering top-quality products and services. Our Bangalore team is expanding, and we are seeking enthusiastic and skilled Customer Care Executives to join us in providing exceptional support to our valued customers.

Position Summary :

As a Customer Care Executive at A3 Techno Solutions, you will be pivotal in ensuring that our customers receive outstanding support and assistance. This role requires excellent communication skills, a strong understanding of the automobile industry, and the ability to work efficiently during the night shift. Freshers with a passion for customer service are encouraged to apply.

Key Responsibilities :

- Deliver high-quality customer service via phone, email, and chat.

- Address and resolve customer inquiries, concerns, and complaints with a focus on achieving high satisfaction levels.

- Aid with product information, order tracking, warranty inquiries, and technical support.

- Accurately document and update customer interactions and feedback in our CRM system.

- Collaborate with internal teams to resolve complex issues and escalate as needed.

- Stay informed about product knowledge, industry trends, and company policies to offer well-rounded support.

- Maintain professionalism and always adhere to company standards and protocols.

Qualifications :

- Excellent verbal and written communication skills with a strong command of English.

- Ability to work effectively during night shifts.

- Strong problem-solving skills and a proactive approach to addressing customer needs.

- Familiarity with CRM software and other customer service tools is a plus but not required.

- Positive attitude, strong work ethic, and the ability to handle high-pressure situations.

- Freshers with a keen interest in customer service are welcome to apply.

- Educational Requirements:

- Bachelor's degree or equivalent work experience in customer service or a related field is preferred, but not mandatory for freshers.

What We Offer:

- Competitive salary and benefits package.

- Comprehensive training and professional development opportunities.

- A supportive and dynamic work environment.

- Night shift allowance and other employee benefits.

How to Apply :

If you are eager to start your career in customer service and meet the qualifications, please submit your resume and a cover letter detailing your interest in the role and why you would be a great fit for our team.

  • Automobile Sales Executive

    3 weeks ago

    Bengaluru, Karnataka, India Techrotech Full time

    Job Title: Automobile Sales Executive - Car Sales - Showroom and Field Department: Sales Industry: Automobile (Passenger Vehicles – Cars)Job Type: Full-TimeExperience - 0 to 6 Years Salary - 3.0 Lakh to 8 Lakh + IncentiveLocation - Multiple in BangaloreInterview Mode - Online / OfflineDriving License - MustLanguage- Kannada, Manageable EnglishWhatsapp msg...

  • Designation: Executive Customer Service

    7 hours ago

    Bengaluru, Karnataka, India T & A Solutions Full time ₹ 20,000 - ₹ 3,50,000 per year

    Posted on -January 22, 2018Designation - Location - Bangalore Experience - Salary - 20k-25k Gender - Qualification - Skills - Target Industry - Designation: Executive Customer Service CTC – UPTO 3.5 Lac for Executive Location: Bangalore Department: Sales a) Preferred Age: Up to 33 yrs. b) Educational Qualification:...

  • Automobile Service 3 Days Left

    4 weeks ago

    Bengaluru, Karnataka, India Neel Consulting Full time

    Job DescriptionDescriptionWe are seeking a skilled Automobile Service Technician to join our team in India. The ideal candidate will have 1-5 years of experience in automotive repair and maintenance, with a strong focus on providing exceptional service to our customers.Responsibilities- Perform routine maintenance and repairs on automobiles, including oil...

  • Associate - Customer Service (0-4 Yrs) Bangalore (after-sales/customer Service)

    3 weeks ago

    Bengaluru, Karnataka, India RAPRO Solutions Full time

    Skills English Hindi TeluguQualification GraduationSalary up to 5 5 LPA Food etcExperience 0 to 4 Years Job Summary We are looking for a Customer Service Associate to manage customer queries resolve issues and ensure a positive customer experience through voice email or chat support Key Responsibilities - Handle incoming customer queries via...

  • Service and Parts Head

    5 hours ago

    Bengaluru, Karnataka, India FroxJob | Executive Jobs in Nepal Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Position: Service and Parts HeadIndustry: Automobile (Passenger & Commercial EV Division)Experience Required: Minimum 10+ yearsLocation: KathmanduEmployment Type: Full-TimeJob Summary:We are seeking an experienced and strategic Service and Parts Head to lead our after-sales operations for both passenger and commercial electric vehicle (EV) segments. The...

  • Only 24h Left Customer Service Executive

    3 weeks ago

    Bengaluru, Karnataka, India PRERANA MOTORS PVT LTD Full time

    Executive Customer ServiceReputed Automobile Dealership for Tata Motors Ltd looking for talented youngsters to join their Motor Insurance team at Central Bangalore You will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team answering customer queries and working on dedicated software The ideal...

  • Customer Service Executive: International

    7 hours ago

    Bengaluru, Karnataka, India Qween Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Service Executive - Voice Process - International & Domestic ProcessLocation- Marathahalli, Bangalore0-5 Years Experience 2LPA - 4 LPA Immediate Joiners Note: Excellent Communication in English is mandate.

  • Customer Service Ambassador

    5 days ago

    Bengaluru, Karnataka, India beBeeAmbassador Full time ₹ 3,00,000 - ₹ 5,00,000

    Customer Service AmbassadorOur showroom requires an experienced Customer Service Ambassador to manage the front desk.Responsibilities include:Greeting and welcoming customersResolving queries in a timely mannerMaintaining accurate customer contact informationIntroducing customers to our Sales OfficersProviding detailed vehicle informationCollecting valuable...

  • Executive - Customer Support - IT (3-5 yrs) Urgent

    4 weeks ago

    Bengaluru, Karnataka, India Beenext Full time

    Job Title: Customer Support ExecutiveLocation: Bangalore, IndiaExperience: 3 to 5 YearsWork Timings: US Shift (Night Shift)Employment Type: Full-TimeAbout the Role:We are looking for a highly skilled and customer-focused Customer Support Executive with hands-on experience in AWS and Azure environments. You will be responsible for addressing technical...

  • Associate - Customer Support (0-5 Yrs) Bangalore (after-sales/customer Service)

    16 hours ago

    Bengaluru, Karnataka, India Placjo Full time

    About the Role As a Customer Support Associate - Voice you will be handling inbound voice calls primarily internal calls with no sales targets Your main responsibilities will include assisting customers with their queries and providing efficient resolutions focusing on key parameters like Average Handling Time AHT Key Responsibilities - Handle inbound...