Senior Security Executive

Job Description

Branch Security Executive RESEC566

Job Title

Branch Security Executive

Function

Security

Reporting to

Regional Security Manager

- Purpose

Responsible for ensuring the physical security and safety of all shipments in the branch / various facilities under the region wherever assigned.

- Key Responsibilities

Responsibilities

- Responsible for ensuring physical security and safety of all shipments in the region wherever assigned / various facilities (Service Centers, Areas etc.) under the region.
- Conduct Investigation cases related to loss, damage, pilferages, and theft of shipments and misuse of credit cards in the Region.
- Responsible for regular updation of SHIELD (online security module) and timely closure of investigation cases related to the region in the system
- Responsible for making safety provisions of high value shipments in the branch through physical hand-over and take-over, sending pre-alerts, monitoring shipments in transit, educating customers on packaging etc. as per defined procedure
- Conduct of security checks on pickups done in the region wherever assigned for dangerous goods/ banned items.
- Conduct of security checks on all shipments received from cash customers in the region wherever assigned.
- Conduct security verifications for all new branch customers prior to signing contracts
- Responsible for ensure the physical security of all the Blue Dart facilities in the areas covered under the

Region.

- Responsible for ensuring proper maintenance and the functioning of electronic security devices in the branch (CCTV, Access Control, Fire Alarms, etc)
- Conduct regular security audits in the Region wherever assigned.
- Undertake pre-employment verifications and police verifications for all new-joinees including PDAs in the region wherever assigned.
- Conduct security orientation and training for all employees in the region wherever assigned.
- Regularly conduct electrical audits, fire-safety audits etc
- Conduct various safety training programs for branch employees including emergency response procedures, mock fire-safety drills etc
- Communication of the safety related policies and procedures to all the region employees
- Maintain relationships and liaison with various regulatory bodies in the areas covered under the Region and reporting to the RSM.
- Liaise with the local police for smooth operations of delivery /network vehicles during day time
- Conduct regular trainings of security guards in the region wherever assigned.
- Key Result Areas and Key Performance Indicators

S. No

Key Result Areas

Key Performance Indicators

Ensure Shipment Security in the branch

- % Damaged shipments, missing/ pilfered shipments .
- Number of theft/ pilferage cases involving high value shipments.
- % closure of security related cases (Cases of thefts, damages, pilferages etc) in the region wherever assigned.

Adherence to timelines and SOPs

- % adherence to defined timelines/ TATs in the region for
- Updation and closure of cases in SHIELD
- Conduct of pre-employment verification
- Conduct of client verification
- Adherence to SOPs (measured in terms of number of non-compliances/ deviations) .

Safety Coverage

- % coverage of locations in the region wherever assigned (as per plan) in terms of
- Safety Drills
- Safety Audits
- Security Orientation and Training
- Electrical audits

Ensure Performance Driven Culture

- Adherence to Performance Management system timelines and guidelines

Area Security RESEC567

Job Title

Area Security

Function

Security

Reporting to

Area Head

- Purpose

Responsible for ensuring the physical security and safety of all shipments in the Area and various facilities under the Area

- Key Responsibilities

Responsibilities

- Ensure physical security and safety of all shipments in the Area and various facilities (Service Centers, PUD/ DC etc.) under the Area
- Investigate cases related to loss, damage, pilferage, theft of shipments and misuse of credit cards in the Area; Ensure collaboration with Branch Security where required
- Ensure regular updation of SHIELD (online security module) and timely closure of investigation cases related to the Area in the system
- Responsible for safety of high value shipments in the Area through physical hand-over and take-over, sending pre-alerts, monitoring shipments in transit, educating customers on packaging etc. as per defined procedure
- Ensure security checks on pickups done in the Area for dangerous goods/ banned items
- Ensure security checks on all shipments received from cash customers in the Area
- Conduct security verifications for all new Area customers prior to signing contracts
- Ensure the physical security of all the Blue Dart facilities in the areas covered under the Area
- Ensure the functioning of electronic security devices in the Area (CCTV, Access Control, Fire Alarms, etc)
- Conduct regular security audits in the Area
- Undertake pre-employment verifications and police verifications for all new joinees including PDAs in the Area
- Conduct security orientation and training for all employees in the Area
- Ensure safety of the Area through regular conduct of electrical audits, fire-safety audits etc
- Conduct various safety training programs for Area employees including emergency response procedures, mock fire-safety drills, etc.
- Ensure communication of the safety related policies and procedures to all Area employees
- Maintain relationships and liaison with various regulatory bodies in the areas covered under the Area
- Liaise with the local police for smooth operations of delivery /network vehicles during day time
- Conduct regular trainings of security guards in the Area
- Key Result Areas and Key Performance Indicators

S.No

Key Result Areas

Key Performance Indicators

Ensure Shipment Security in the Area

- % Damaged shipments, missing/ pilfered shipments in the Area
- Number of theft/ pilferage cases involving high value shipments in the Area
- % closure of security related cases (Cases of thefts, damages, pilferages etc) in Area

Adherence to timelines and SOPs

- % adherence to defined timelines/ TATs in the Area for
- Updation and closure of cases in SHIELD
- Conduct of pre-employment verification
- Conduct of client verification
- Adherence to SOPs (measured in terms of number of non-compliances/ deviations) in the Area

Safety Coverage

- % coverage of locations in the Area (as per plan) in terms of
- Safety Drills
- Safety Audits
- Security Orientation and Training
- Electrical audits

Ensure Performance Driven Culture

- Adherence to Performance Management system timelines and guidelines

-

Support Employee Capability Building

- % Key positions within team with identified successors / potential successors