Crm Executive

4 weeks ago


Malappuram, Kerala, India Eatiko Full time

Monitor incoming customer orders in real-time via the order management system Track the order progress from placement to delivery Identify and escalate delayed stuck or canceled orders Coordinate with restaurants and delivery personnel to ensure smooth order fulfillment Call customers to confirm order details resolve issues or update them about delays Handle customer complaints related to missing items delayed deliveries or incorrect orders Coordinate with delivery riders to provide updates on new or pending deliveries Job Type Full-time Work Location In person



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