3 Days Left: Customer Care Executive

3 weeks ago


Malappuram KL IN PSN AUTOMOTIVE MARKETING PVT. LTD Full time

Job Title Customer Care Executive - Commercial Vehicle Division Volvo Eicher Company PSN Automotive Marketing Pvt Ltd Location Malappuram Experience 0-3 Years Job Type Full-Time PSN Automotive Marketing Pvt Ltd is hiring a Customer Care Executive Male candidates preferred for our Commercial Vehicle Division Volvo Eicher at Malappuram The role involves managing customer relations coordinating service activities and ensuring customer satisfaction for our commercial vehicle clients Key Responsibilities Handle inbound and outbound calls related to service and vehicle support Coordinate with service teams for vehicle maintenance and follow-ups Maintain and update customer records in CRM systems Collect customer feedback and ensure timely resolution of issues Support after-sales service warranty and AMC coordination Prepare daily and weekly reports on customer interactions Skills Qualifications Diploma Graduate preferred in Automobile Mechanical or Business Administration Excellent communication in Malayalam English Hindi is an added advantage Basic computer knowledge MS Office CRM software Customer-focused and good problem-solving skills Experience in the automobile or commercial vehicle industry preferred Benefits Attractive salary with incentives Career growth and training opportunities Exposure to leading brands - Volvo Eicher Commercial Vehicles Apply Now psnhr psnauto in Contact 9447779967 Job Types Full-time Permanent Fresher Pay 10 000 00 - 16 000 00 per month Benefits Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location In person



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