Technical Account Manager
4 weeks ago
SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities SHIELD identifies the root of fraud with the global standard for device identification SHIELD Device ID and actionable risk intelligence empowering businesses to stay ahead of new and unknown fraud threats We are trusted by global unicorns like inDrive Alibaba Swiggy Meesho TrueMoney and more With offices in San Francisco Miami London Berlin Jakarta Bengaluru Beijing and Singapore we are rapidly achieving our mission - eliminating unfairness to enable trust for the world Responsibilities As a Technical Account Manager Pre-sales Engineer you will be the expert in our solutions and a trusted advisor to our clients You will be responsible for maintaining and strengthening client relationships as well as supporting clients through the implementation of SHIELD s solutions both pre and post sales You will work closely with various teams both internally and externally to provide white glove service and support such as technical solution consultancy and quick troubleshooting You will drive own the POC as a technical SPOC including implementation and onboarding as Pre-sales engineer You will be responsible to provide demos of SHIELD capabilities along with Sales counterpart and able to customise or data model the demo according to the clients use case You will act as a liaison on technical support for existing customers and product adoption for clients in line with pre-sales post-sales and the renewal processes Act as Face of the company to the clients to maintain the existing relationship and continue to build the relationship with a strong trust and create value accordingly Work closely across the different teams in SHIELD to provide prompt and professional troubleshooting for any technical challenges faced by clients Ability to stand in the client s shoes and dedication to drive high level of client satisfaction while keeping company s integrity and sanity Perform regular technical account reviews product trainings and on-site visits to provide insights and analytics for clients Assist clients in optimising the overall solution to make customer successful using SHIELD solutions and ensure long-term success Be the trusted technical solution advisor to our clients Seek and work with the SHIELD product and engineering teams to manage clients feature request prioritization Pro-actively advocate for SHIELD s product adoption by identifying opportunities in which our product can better fit with clients needs and technology Requirements Minimum Bachelor s degree in Computer Science Computer Engineering or related field Overall 4 years of experience in total with a minimum 3 years of Technical Account Management Sales engineering or Support engineering experience in the B2B enterprise Software SaaS payments Mobile industry Handson experience in SDK implementation is a plus Hands on experience and good knowledge in HTTP JavaScript RESTful APIs JSON OAuth and SQL Strong experience in driving the integration and being a single point of contact with the clients to drive the POC end to end Strong customer focus with an ability to manage multiple priorities and perform in a fast-paced work environment Excellent written and verbal communication skills to effectively communicate and present technical concepts to both technical and business audience
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Technical Account Manager
1 week ago
bangalore, India JIACH Energy Solutions Full timeCompany Description JIACH Energy Solutions (JES) is a leading provider of equipment and services specializing in drilling, completion, and production. The company operates out of UAE-Dubai, Saudi Arabia, and India, and supplies a range of products including drilling-rig equipment, downhole tools, and artificial lift solutions. JES also offers cost-effective...
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Technical Accounting Manager
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bangalore, India RingCentral Full timeWe’re looking for a self-motivated, detail-oriented, and technically proficient Technical Accounting & Financial Reporting Manager. This individual will play a key role in supporting complex accounting matters, building scalable processes, collaborating cross-functionally, and contributing to a strong internal control and reporting environment that meets...
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Technical Account Manager
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bangalore, India Airtel Digital Full timeTechnical Account Manager (TAM) is accountable for post-sales technical relationship management with enterprise clients across multiple cloud platforms (AWS, Azure, GCP, private/hybrid). The TAM ensures successful onboarding, optimization, ongoing support, and business growth by acting as the technical advisor and trusted advocate for clients. This role...
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Technical Account Manager
2 weeks ago
bangalore, India Hireginie Full timeOur Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Technical Account Manager
2 weeks ago
bangalore, India Hireginie Full timeOur Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Technical Account Manager
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Bangalore Urban, Karnataka, India, IN OneXtel Full timeAbout the roleWe are seeking a dynamic and experienced Technical Account Manager (TAM) to join our Business & Growth-Enterprise team. The TAM will serve as a key point of contact for our enterprise customers, ensuring successful deployment, adoption, and optimization of our communication solutions. This role requires a blend of technical expertise, project...
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Technical Account Manager
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bangalore, India McLaren Strategic Solutions (MSS) Full timeRole Description We are looking for a Technical Account-Delivery Manager to lead client engagements and ensure seamless service delivery. Key Responsibilities Own end-to-end delivery for strategic client accounts Serve as the primary point of contact for clients, ensuring alignment between business goals and delivered outcomes Manage project planning,...
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Technical Account Manager
2 weeks ago
bangalore, India Hireginie Full timeOur Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Technical Account Manager
1 week ago
bangalore, India OneXtel Full timeAbout the roleWe are seeking a dynamic and experienced Technical Account Manager (TAM) to join our Business & Growth-Enterprise team. The TAM will serve as a key point of contact for our enterprise customers, ensuring successful deployment, adoption, and optimization of our communication solutions. This role requires a blend of technical expertise, project...
