Workday Support Lead

3 weeks ago

Pune, Maharashtra, India Innovative Talent Solutions Full time

Company OverviewInnovative Talent Solutions based in New Delhi is a dedicated recruitment firm specializing in providing tailored manpower solutions across various industries With a focus on sourcing competent candidates and placing them in the right jobs we extend our services from the Delhi NCR region to the United States Known for our superior performance honesty and promptness our small yet efficient team is committed to ensuring client satisfaction Job OverviewWe are seeking a Workday Support Lead for a senior remote position based in Pune The successful candidate will possess 7 to 10 years of relevant work experience This role requires expertise in Workday configuration and recruitment along with excellent problem-solving and customer support skills As a Workday Support Lead you will play a crucial role in overseeing and managing the Workday platform to ensure optimal functionality and end-user satisfaction Qualifications and Skills Minimum 7 years of experience in a similar role with a maximum limit of 10 years Expertise in Workday configuration Mandatory skill Previous experience in recruitment processes and strategies Mandatory skill Proficiency in customer support to address and resolve user inquiries efficiently Strong project management skills to oversee implementations and upgrades effectively Excellent communication skills to collaborate with cross-functional teams and stakeholders Proven problem-solving capabilities to identify and rectify system issues promptly Analytical thinking to evaluate system performance and recommend enhancements Adept at team leadership guiding and mentoring team members for optimal performance Roles and Responsibilities Lead the implementation and configuration of the Workday platform to meet organizational needs Provide expert guidance and support to users ensuring seamless Workday operation Collaborate with recruitment teams to align Workday functionalities with business objectives Analyze system performance and generate reports to inform decision-making processes Develop and implement best practices for Workday usage and system enhancements Coordinate with technical teams to resolve any system issues or bugs in a timely manner Mentor junior team members fostering a collaborative and knowledge-sharing environment Maintain up-to-date knowledge of Workday updates and industry best practices to continually enhance service delivery RECRUITMENT EXPIERENCE MUST AND REMOTE WORKING

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