ServiceNow Specialist

3 days ago

Pune India Atlas Copco Full time

Job Description Your role Platform Support - L2 Admin Specialist Mission At Atlas Copco, the Platform Support Team plays a vital role in maintaining the robustness and efficiency of the ServiceNow program. As the L2 Admin Specialist, you will be pivotal in resolving complex incidents and service requests that our first level (L1) support team cannot address. This includes performing regular platform maintenance, monitoring system health, and ensuring that all functions align with our organizational goals. You will also interface with ServiceNow HI Support, managing escalations and delving into more intricate issues to enhance user satisfaction and system landscape. Key Responsibilities Your role will involve: - Handling escalated issues: Address and take ownership of incidents that L1 cannot resolve, focusing on advanced catalog behaviors and unexpected platform errors. - Performance Monitoring: Continuously assess the platform performance, investigating system bottlenecks and executing the necessary tuning for proactive improvement. - Platform Maintenance: Assist in the preparation and execution of platform upgrades, conduct routine checks for licensing, and implement non-disruptive configuration changes. - Management of Support Cases: Log and manage ServiceNow HI Support cases, track progress, and communicate effectively with stakeholders throughout the resolution process. To succeed, you will need To Succeed, You Will Need - A minimum bachelor's degree in Computer Science, IT, or a related field. - ServiceNow Foundations (Required) - ServiceNow System Administration (Required) - ServiceNow Advanced System Administration (Recommended) In return, we offer In return, we offer you: Drive your Career, Explore Opportunities, Realize your Passion . . . At Atlas Copco, we strive to maintain a culture that values innovation and offers room for personal and professional growth. We believe in fostering an environment where all voices are heard, and contributions are recognized. The collaboration between passionate individuals makes the leading-edge technology we offer in our products and services possible. We provide a competitive salary, comprehensive benefits that include health plans, retirement savings options, and opportunities for training and development. Your career will take shape in an inclusive and flexible work environment that adapts to your needs. Join us, and let's embark on this exciting journey together Job location Pune Hinjewadi - Hybrid This role offers a hybrid working arrangement, allowing you to split your time between remote work and on-site presence at our vibrant team in Pune, ensuring you have flexibility in your work-life balance while continuing to contribute to our operational goals. Contact information Talent Acquisition Team: Shreya Pore Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

  • ServiceNow Specialist

    3 weeks ago

    Pune, India Peoplefy Full time

    Job Description Hi Everyone, I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune. Please refer below JD and share resume on [Confidential Information] Job Description: - Overall 5+ years of experience in ServiceNow admin activities, Configuration and development - Strong expertise with ServiceNow specially with CMDB...

  • ServiceNow Specialist

    2 weeks ago

    Pune, India Peoplefy Full time

    Hi Everyone, I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune. Please refer below JD and share resume on Job Description: Overall 5+ years of experience in ServiceNow admin activities, Configuration and development Strong expertise with ServiceNow specially with CMDB Module and Components Core ServiceNow modules...

  • ServiceNow Specialist

    2 weeks ago

    pune, India Peoplefy Full time

    Hi Everyone,I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune.Please refer below JD and share resume on pallavi.ag@peoplefy.comJob Description:Overall 5+ years of experience in ServiceNow admin activities, Configuration and developmentStrong expertise with ServiceNow specially with CMDB Module and ComponentsCore...

  • ServiceNow Specialist

    1 week ago

    Pune, India Peoplefy Full time

    Hi Everyone,I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune.Please refer below JD and share resume on Description:- Overall 5+ years of experience in ServiceNow admin activities, Configuration and development- Strong expertise with ServiceNow specially with CMDB Module and Components- Core ServiceNow modules...

  • Servicenow Itam Specialist

    2 weeks ago

    India Bitrix Innovations Private Limited Full time

    Job Title: ServiceNow ITAM Specialist (SAM / HAM / CMDB / Integrations)Salary: Negotiable.Notice Period: Immediate joiner preferredLocation: RemoteExperience Required:Overall: Minimum 5+ years of experience in ServiceNow platformSpecific: Minimum 3+ years of hands-on experience in IT Asset Management (ITAM) modules – Software Asset Management (SAM),...

  • Servicenow Itam Specialist

    2 weeks ago

    India Bitrix Innovations Private Limited Full time

    Job Title: ServiceNow ITAM Specialist (SAM / HAM / CMDB / Integrations) Salary: Negotiable. Notice Period: Immediate joiner preferred Location: Remote Experience Required: Overall: Minimum 5+ years of experience in ServiceNow platform Specific: Minimum 3+ years of hands-on experience in IT Asset Management (ITAM) modules – Software Asset Management (SAM),...

  • Social Media

    3 weeks ago

    Bengaluru, India ServiceNow Full time

    Job Description Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent...

  • ServiceNow Support Specialist

    4 weeks ago

    India FedTec Full time

    ServiceNow Support Specialist FedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...

  • ServiceNow Specialist

    4 days ago

    Pune, Maharashtra, India Peoplefy Infosolutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Greetings from PeoplefyWere looking for a skilled ServiceNow Specialist to manage and enhance our ServiceNow platform. The ideal candidate will have a strong understanding of CMDB and core ITSM modules, ensuring smooth operations, scalability, and continuous improvement of the platform.Experience - 5+ yearsLocation - Pune - HybridKey...

  • Configuration/ServiceNow Specialist

    2 weeks ago

    Pune, India Peoplefy Full time

    Description : We're looking for a skilled Configuration/ServiceNow Specialist to manage and enhance our ServiceNow platform. The ideal candidate will have a strong understanding of CMDB and core ITSM modules, ensuring smooth operations, scalability, and continuous improvement of the : 4+ : Pune Responsibilities : - Administer, configure, and support...