Key Account Executive/Sr. Key Account Executive

2 days ago

Mumbai, Maharashtra, India Hindustan Unilever Full time
Job Description

Req ID: R-84148

Job Title: Sr. Key Accounts Executive / Key Accounts Executive (eCommerce)

Function: Customer Development

Location: Mumbai HO

EXPECTED WORK:

. In Stock Excellence - The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live

. Execution Rigor - The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment

. Budgeting - She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms

. Financial Hygiene - The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account

. Negotiations and Operations - The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel

. Working with collaborative teams - The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line

. Growth Mindset - As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly

. Customer Relationship -As the face of the organization, he /she must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customer.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS:

. MBA/Master's degree

. Overall years of experience should be at least 2-4 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.

. Technical aptitude and agility to learn web-based tools

. Looking for talent with - owners mindset, passion and agility

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