Customer Service Associate
3 weeks ago
Job Description Description We are seeking a motivated and customer-oriented Customer Service Associate to join our team in India. The ideal candidate will have 1-3 years of experience in a customer service role and possess excellent communication skills. You will be responsible for assisting customers with their inquiries, resolving complaints, and providing information about our products and services. Responsibilities - Assist customers with inquiries via phone, email, and chat. - Resolve customer complaints and provide appropriate solutions in a timely manner. - Maintain customer records and update account information as necessary. - Provide product and service information to customers. - Collaborate with team members to improve customer service processes. - Escalate complex issues to the appropriate department or supervisor. Skills and Qualifications - 1-3 years of experience in customer service or a related field. - Strong verbal and written communication skills in English and local languages. - Proficiency in using customer service software and CRM tools. - Ability to handle difficult situations and provide effective solutions. - Strong attention to detail and ability to multitask. - Basic understanding of customer service principles and practices. Spotlight - Office cab/shuttle, Joining bonus
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Customer Service Representative
1 week ago
Mumbai, India MoSahay Associate Full timeAs a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers. Your primary responsibility will be to handle inbound calls, understand customer needs, resolve issues, and offer effective solutions. You will be expected to maintain positive customer relations and contribute to both personal and team...
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Customer Service Associate
2 weeks ago
Mumbai, India Aza Fashions Pvt. Ltd. Full time**Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...
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Customer Service Associate
2 weeks ago
Navi Mumbai, Maharashtra, India Zama Organics Full timeWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM...
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CSA (Customer Service Associate)
2 weeks ago
Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per yearHiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person
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Customer Service Associate
1 week ago
Mumbai, India Just hired consultancy Full timeOpening for **Sr. Customer Service Associate** Location**:Mumbai** CTC upto 25000 Experience**:1-3 years** **Immediate joiners preferred** - Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by...
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Customer Service Associate
6 days ago
Contact Center, Mumbai, Maharashtra, India Tata Croma Full time ₹ 1,50,000 - ₹ 2,50,000 per yearCustomer Service Associate- Role: Customer Service Associate in a contact center environment. - Location: Mumbai, Maharashtra. - Responsibilities likely include assisting customers, resolving inquiries, and providing support. - Open to freshers, indicating no prior experience required. - Ideal for candidates looking to start their career in customer service....
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Customer Service Associate
2 weeks ago
Mumbai, India Just hired consultancy Full timeOpening for **Sr. Customer Service Associate** Location**:Mumbai** CTC upto 25000 Experience**:1-3 years** **Immediate joiners preferred** - Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by...
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Customer Service Associate
23 hours ago
Mumbai, Maharashtra, India Sutherland Global Services Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCustomer Service - Associate Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those...
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Customer Service Associate
6 days ago
Mumbai, Mumbai Suburban, Navi Mumbai, India CPM Full time ₹ 6,00,000 - ₹ 12,00,000 per yearField Customer Service AssociateKey Responsibilities:1. Provide excellent customer service.Resolve customer complaints.Conduct product demos.Build customer relationships.Requirements:1. Relevant experience in customer service or sales.Strong communication skills.Ability to work independently.Product knowledge (desirable).Ideal Candidate:1. Prior experience...
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Customer Service Associate
1 week ago
Mumbai, India Tech Mahindra Full timeHIRING FOR CUSTOMER SUPPORT ASSOCIATE Process Name**:Mahindra Holidays **(Work From Office) **REQUIREMENTS**: Eligibility: Graduate with minimum 6 month of work experience in customer service only. Working window : 9 Hours Shift, Male (24x7) / Female (7am to 9pm) Six days Working & 1 rotational week-off. Address - Chandivali, Andheri East,...
