IS Regional Operations Manager
3 days ago
Job Description Summary: This position focuses on overseeing Information Systems (IS) Operations service delivery across the APAC region, ensuring operational performance and customer satisfaction while acting as the primary regional contact for incident management and communication. Main Responsibilities: As the IS Regional Operations Manager, you will play a vital role in maintaining high operational standards. - Manage IS Operations service delivery within the APAC region. - Coordinate with Global IS Product Operation Manager and Central Services Teams to maintain operational stability. - Act as primary contact for major incident management and SLA/KPI tracking. - Drive operational excellence and continuous improvement within the region. - Oversee service delivery communication with business partners. - Identify risks and provide corrective maintenance for major incidents. - Ensure effective handovers of projects following the Build-to-Run framework. - Manage relationships with external vendors and service partners. - Validate operational readiness for change implementations. - Monitor APAC IS resources for operational efficiency. Key Requirements: - Bachelor's or master's degree in Information Systems, Computer Science, or equivalent. - ITIL V3 or V4 certifications. - 68 years of IT Operations experience, with at least 3 years in service delivery management. - Experience managing SLAs and KPIs in an IS service context. - Strong understanding of ITSM processes. - Experience with monitoring and ticketing tools. Nice to Have: - Project Management certifications (e.g., PMP, PRINCE2). - Familiarity with ERP (SAP) and integration platforms. - Proficient communication skills in English. Other Details: This role is focused on the APAC region and involves coordination with Global IS Product Operations. The position reports to the IS Product Operation Manager.
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IS Regional Operations Manager
3 days ago
Pune, Maharashtra, India d225bd59-9f77-49ff-bfdf-72e8f1922c1b Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSummary:This position focuses on overseeing Information Systems (IS) Operations service delivery across theAPAC region, ensuring operational performance and customer satisfaction while acting as the primary regional contact for incident management and communication.Main Responsibilities:As the IS Regional Operations Manager, you will play a vital role in...
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Regional Operations Manager
1 week ago
Chennai, India Ubique Systems Full timeJob Description Job Title: Regional Operations Manager Location: Chennai Experience Required: 10 to 12 Years Role Overview: We are looking for an experienced Regional Operations Manager to oversee, coordinate, and drive operational excellence across our South regional field operations. The ideal candidate will have a proven track record in operations...
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Pune, India Exide Industries Limited Full timeJob Description The Regional Sales Manager (RSM) will lead the sales, service support, and operational activities within the assigned region. The RSM will be responsible for driving revenue, managing distribution networks, resolving channel issues, and ensuring operational efficiency in alignment with company objectives. 1. Sales & Revenue Management Achieve...
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Regional Manager
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Pune, Maharashtra, India Discreet Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per yearCompany DescriptionDiscreet Solutions Pvt Ltd is dedicated to delivering top-notch communication and security solutions for buildings and people at the most affordable value. With 21 years of experience and two established brands, Onetouch and Coalesce, we have successfully completed over 535 residential, industrial, and commercial projects across India....
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Regional WHS Manager
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