▷ (Urgent Search) Customer Success and Support Specialist
2 weeks ago
Job Description We are seeking a Customer Success Specialist to provide exceptional support and guidance to our customers. You will act as the primary point of contact, ensuring customers fully utilize our products, resolve technical issues, and have a positive experience. Position: Remote / Onsite (depending on company policy) Key Responsibilities - Provide exceptional support to customers via email, chat, and phone, addressing product inquiries, technical issues, and general questions. - Guide customers through the onboarding process, ensuring they understand and can effectively use our products. - Act as the voice of the customer, providing feedback to the product team to improve features and usability. - Identify opportunities for customers to get more value from our services and suggest upsell opportunities when appropriate. - Troubleshoot and resolve technical issues, collaborating with the technical team to ensure timely resolution. - Create and maintain documentation and knowledge base articles for customers. - Track customer satisfaction metrics and take action to improve client relationships. - Collaborate with sales and product teams to ensure customer needs are met. Ideal Profile / Requirements - Bachelor's degree or equivalent work experience. - 2+ years of experience in customer support, customer success, or a related field, preferably in SaaS or tech environments. - Strong written and verbal communication skills. - Ability to multitask and manage multiple customer accounts simultaneously. - Proficiency with customer support tools and CRM systems (e.g., Zendesk, Salesforce). - Strong problem-solving skills and ability to work independently as well as collaboratively. - Passion for helping people and delivering excellent customer experiences. - Strong attention to detail and ability to manage customer expectations.
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Customer Success Specialist, Advertising
4 weeks ago
Bengaluru, India CommerceIQ Full timeJob Description Company Overview CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest...
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▷ [Urgent Search] Customer Support Specialist
2 weeks ago
Bengaluru, India Responsive Full timeJob Description About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk, and...
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Customer Success Specialist
19 hours ago
Chennai, India Klenty Full timeJob Title : Customer Success Specialist Location : Chennai, India Company Overview : Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...
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Customer Success Specialist
20 hours ago
Chennai, India Klenty Full timeJob Title: Customer Success Specialist Location: Chennai, India Company Overview: Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...
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Customer Success Specialist, Advertising
2 weeks ago
Bengaluru, Karnataka, India CommerceIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCustomer Success Specialist Profile: Fueled by our customers and business growth, we're looking for Customer Success Specialists to run and grow relationships with our customers, ensuring they are successfully adopting the product. The goal of our Customer Success Specialist at CommerceIQ is, simply, to help our customers achieve profitable revenue growth...
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(Urgent) Customer Support Specialist
3 weeks ago
Bengaluru, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied...
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Chennai, India Barclays Full timeJob Description Step into a role of Specialist Customer Care Support at Barclays, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well...
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Customer Success Specialist
3 days ago
Pune, Maharashtra, India Promobi Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per yearProMobi Technologies Pvt. Ltd.Customer Success SpecialistPromobi is looking for a Customer Success Specialist for our B2B SAAS product Scalefusion, you will be a pivotal part of our company's commitment to delivering exceptional customer experiences. You will engage with clients, understand their needs, and proactively ensure their success in utilizing our...
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Customer Success Specialist
4 weeks ago
Chennai, India Klenty Full timeJob Title : Customer Success Specialist Location : Chennai, India Company Overview : Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...
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Customer Success Specialist
20 hours ago
chennai district, India Klenty Full timeJob Title : Customer Success Specialist Location : Chennai, India Company Overview : Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...
