▷ (15h Left) Delivery Manager

3 weeks ago

Pune India Anchanto Full time

Job Description The Role (Describe the role): As Project Manager, you will play a pivotal role in Anchanto's global delivery organisation. You will be responsible for managing full lifecycle projects for our global customers from initiation to Go-Live, ensuring revenue unblocking, meeting customer satisfaction (CSAT) and Net Promoter Score (NPS) goals, and delivering on time, within scope, and within budget. Key Responsibilities: - Define and manage project scope, objectives, and key deliverables in collaboration with stakeholders and senior management. - Develop and maintain detailed project plans (schedules, budgets, resources, communications) and ensure adherence as the project evolves. - Lead and coordinate cross-functional teams (internal, external clients, vendors) to achieve milestones and deliverables. - Proactively manage project risks and issues; implement mitigation plans and escalate when necessary. - Monitor and report project progressbudget, schedule, quality, scope, and stakeholder satisfactionas the single point of contact (SPOC) for customers. - Manage multiple client relationships simultaneously to ensure strong outcomes, effective communication, and high customer satisfaction (CSAT/NPS). - Ensure Go-Live readiness, smooth transition to support or operations, and complete project closure including lessons learned. - Align project execution with organisational strategies and revenue objectives to support global customer delivery and success. - Build and maintain strong customer relationships, negotiating effectively and independently leading stakeholder meetings. - Drive end-to-end project delivery with strict adherence to schedule, cost, and quality standards. Essential Requirements: - Minimum 5 years experience as a Project Manager in the Supply Chain domain within large global enterprises. - Proven ability to manage complex, multi-stakeholder projects with a focus on Logistics/Supply Chain. - Demonstrated expertise in creating and managing project plans, tracking deliverables, and proactively managing risks to achieve both short- and long-term goals. - Experience delivering and supporting end-to-end engagements in the Supply Chain domain. - Excellent written, verbal, and negotiation skills. - Strong stakeholder management skills. - Proven track record of successfully managing multiple concurrent projects. - PMP or equivalent project management certification is a plus. - Proficient in French language. - Immediate joiners preferred. Personal Attributes: - Outcome-focused and results-driven project management professional. - Solution-oriented thinker with a strategic, big-picture perspective and attention to detail. - Resilient and composed in navigating complex or challenging situations. - Highly organised, with the ability to prioritise and manage multiple tasks effectively. - Collaborative mindset with strong ethics and a values-driven individual.

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